uSell.com Reviews

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4.5 / 52063 Reviews
2063 Customer Reviews
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Customer Reviews
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I Sold
iPad Air 5 64GB WiFi / Damaged
by Randy G
12/15/2024
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Offered money when they knew it was damaged and then refused to pay anything. ”

I Sold
Apple iPhone 12 Pro Max 256GB Verizon / Flawless
by Rohn M
11/18/2024
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I didn't receive any funds for my iPhone.”

I Sold
iPhone 15 Pro Max 512GB Unlocked / Good
by Kevin E
11/08/2024

“The process of sending the item in was easy, but it was well beyond the estimate before I got sent my money for my trade in and I only received it after reaching out aski... READ MORE

“The process of sending the item in was easy, but it was well beyond the estimate before I got sent my money for my trade in and I only received it after reaching out asking about the delay.” READ LESS

I Sold
iPhone 11 64GB (Verizon) / Damaged
by Gina R
10/18/2024
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Horrible. Said my phone was damaged. You sent it back and no damage. This is such a scam. ”

I Sold
Apple iPhone 14 Pro Max 1TB Verizon / Flawless
by Jamel M
10/11/2024

“I still haven?t received payment, it has never taken this long before.”

I Sold
iPhone 11 Pro 64GB (Unlocked) / Flawless
by Griffin B
10/10/2024

“I have used U-Sell many times and never had any issues. However this time was not the case. After showing my device had been received there were no updates. I reached out... READ MORE

“I have used U-Sell many times and never had any issues. However this time was not the case. After showing my device had been received there were no updates. I reached out to support and was told I would receive payment in the next day or two. A week later there has had still been no updates, I reached out to support and had to demand payment for this device that had been received nearly 2 weeks prior” READ LESS

I Sold
iPhone XR (Verizon) 128GB / Good
by Mark L
07/12/2024

“Hope for better evaluation. ”

I Sold
iPhone XR (AT&T) 128GB / Damaged
by Morgan F
05/18/2024
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“bait and switch”

I Sold
iPhone XR (Factory Unlocked) 64GB / Damaged
by Dan W
05/13/2024
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I received less than expected offer and when I asked for a review I never heard back. Instead, I just got the lower offer. Communication was poor and I feel l got less th... READ MORE

“I received less than expected offer and when I asked for a review I never heard back. Instead, I just got the lower offer. Communication was poor and I feel l got less than the device's value.” READ LESS

I Sold
iPhone 11 128GB (Verizon) / Damaged
by Kisha P
03/15/2024
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I was offered $211 for my phone. This phone had hardly any use and basically sat in a drawer. Once it was received they said there were things wrong and only offered $4... READ MORE

“I was offered $211 for my phone. This phone had hardly any use and basically sat in a drawer. Once it was received they said there were things wrong and only offered $45. I feel like it was bait and switch as this phone didn't have a scratch on it. It was only used a handful of times.” READ LESS

I Sold
Apple iPhone 12 256GB Verizon / Damaged
by Laurence R
03/09/2024
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Reduced trade-in payment significantly (over half) for iPhone claiming it had a dark area on the screen. Maybe it did, maybe it didn't, but I wasn't aware of any defect ... READ MORE

“Reduced trade-in payment significantly (over half) for iPhone claiming it had a dark area on the screen. Maybe it did, maybe it didn't, but I wasn't aware of any defect and looked it over very closely before trading it in. They didn't provide any evidence of that (would have been easy to include/attach a picture). Two stars as they did communicate and did pay promptly. ” READ LESS

I Sold
Apple iPhone 14 Pro Max 128GB AT&T / Damaged
by Alixs R
11/05/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“My phone was in good condition and they had the audacity to tell me it’s damaged and the supposedly sent out a check and I have yet to receive it when it’s already been 2... READ MORE

“My phone was in good condition and they had the audacity to tell me it’s damaged and the supposedly sent out a check and I have yet to receive it when it’s already been 2 weeks ” READ LESS

I Sold
iPhone 8 (Factory Unlocked) 256GB / Good
by andrew f
10/22/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I believe their assessment of the phone's condition was unfair. Once you send them the phone, you have no leg to stand on.”

I Sold
iPhone 8 (AT&T) 64GB / Damaged
by Victor S
10/16/2023

“5+ weeks after the package was received to get paid. Terrible. ”

I Sold
iPad 7th Generation 32GB WiFi + Cellular (Unlocked) / Damaged
by Kimberly I
09/28/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“I turned in a device and the tech team took forever just to say it was worth less than the value they first told me. I don’t think that was correct, but I accepted the lo... READ MORE

“I turned in a device and the tech team took forever just to say it was worth less than the value they first told me. I don’t think that was correct, but I accepted the lower offer instead of getting nothing.” READ LESS

I Sold
iPhone SE 3rd Gen 2022 128GB T-Mobile / Damaged
by kayla m
09/01/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“i only got 5 dollars they said 45 ”

I Sold
iPhone X (Sprint) 64GB / Damaged
by Adam B
07/22/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Want your phone held ransom? While seemingly convenient, once I sent my phone off I waited around a week for them to “review” my phone, where they told me it was damaged ... READ MORE

“Want your phone held ransom? While seemingly convenient, once I sent my phone off I waited around a week for them to “review” my phone, where they told me it was damaged (it most certainly was not) and that the battery had an incredibly vague issue (that I had never personally experienced). They then sent a new, lowball offer. By that time I had had enough and Just acquiesced. I could’ve gotten more from a major phone provider in-store three weeks earlier. I will never use this service again. ” READ LESS

I Sold
iPhone 11 256GB (Verizon) / Damaged
by Gina M
07/17/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“They of course said my phone was in worse shape than it was and cut the offer. Be prepared for a different standard than advertised. ”

I Sold
iPhone 11 128GB (Unlocked) / Damaged
by Cary G
04/02/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“The phone had zero damage and was in perfect working condition. The phone had battery degradation typical for its age. You made me a junk offer that I refused. Had you made me a reasonable offer with an adjustment for the battery — currently $89 at Apple, and certainly less for you — I would have accepted it. ... READ MORE

“The phone had zero damage and was in perfect working condition. The phone had battery degradation typical for its age. You made me a junk offer that I refused. Had you made me a reasonable offer with an adjustment for the battery — currently $89 at Apple, and certainly less for you — I would have accepted it. I found your offer to be insulting, but I do thank you for the prompt return.” READ LESS

I Sold
iPad Air 3 256GB WiFi / Good
by Luciana B
03/26/2023

“I got my iPad sold, I needed the money, but took to receive the package to send my iPad. And took awhile too receive my money”

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