A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Tried to offer me $4 when they got my phone. Perfect working order ”
“I never received my check. I have emailed support three times and have not received a response.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I asked for my phone to be shipped back but instead you recycled it. ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I mailed you an iPhone 11 for you to purchase for an agreed amount of $105 and once you got it, you responded and said it had a bruised screen and wanted to offer me $25.... READ MORE
“I mailed you an iPhone 11 for you to purchase for an agreed amount of $105 and once you got it, you responded and said it had a bruised screen and wanted to offer me $25. The phone was in great condition and worked perfect and nothing was wrong with the screen. I ended up selling it on Facebook marketplace for $130 and had no issues at all with the customer.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“couldnt unlock it”
“Haven?t received check for payment for my phone”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Terrible experience,will never use this company again.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Complete waste of time. Use another service. Very unfair offer. Device was slightly scratched. 100% usable and functional. Idiotic. I will never use these guys agai... READ MORE
“Complete waste of time. Use another service. Very unfair offer. Device was slightly scratched. 100% usable and functional. Idiotic. I will never use these guys again. There are plenty of other better options and ways to recycle or sell your device.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“CERTIFIED BS, my phone was worth more then 20 f****ng dollars”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Said phone was damaged and cut my initial offer in half. Phone is not damaged. Total scam.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I acknowledge that I told you it was a 3rd Gen when it was actually a 2nd Gen. That was my mistake. But I dispute your claim that the phone was damaged. There was no dam... READ MORE
“I acknowledge that I told you it was a 3rd Gen when it was actually a 2nd Gen. That was my mistake. But I dispute your claim that the phone was damaged. There was no damage visible to the naked eye. You cited the battery condition as problematic at 76%, yet nothing was asked about the battery condition in the original intake. You insulted me with your reduced offer of $1.00. I sold it to another company for $71 with no issues. ” READ LESS
“First I was offered $145 for my phone and Usell never sent the mailer or the return label for me to send it in myself when the mailer didn't arrive, and then they lowered... READ MORE
“First I was offered $145 for my phone and Usell never sent the mailer or the return label for me to send it in myself when the mailer didn't arrive, and then they lowered my refund to $125 when I tried again to get their attention. And it's been 10 days and I still don't have my $125. Terrible service. ” READ LESS
“I didn’t receive any of the money I plan on suing.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“nothing to say ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Untrusted company. I sent the item without damage, and packed as Usell instructed. After couple of weeks they contacted and claimed that , phone is broken on back. Never... READ MORE
“Untrusted company. I sent the item without damage, and packed as Usell instructed. After couple of weeks they contacted and claimed that , phone is broken on back. Never trust this people, ” READ LESS
“Terrible experience. The process took way too long and when I emailed to ask I got a oh just wait answer. Never again.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“My phone was in perfect condition. It had only ever been used with a screen protector on it. You rated it good and returned it and when it was returned there were scratc... READ MORE
“My phone was in perfect condition. It had only ever been used with a screen protector on it. You rated it good and returned it and when it was returned there were scratches all over it (and no screen protector). I am very disappointed as i feel like I was bait and switched.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“My iPhone was in flawless condition and then you guys said there was some dead pixels or something? Which I never saw but then the price went way WAY down because of it w... READ MORE
“My iPhone was in flawless condition and then you guys said there was some dead pixels or something? Which I never saw but then the price went way WAY down because of it which sucked” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Your web site said the phone I wanted to sell was worth $70 in very good condition. I sent in a like new cell that everything was working fine. You offered me $4 saying t... READ MORE
“Your web site said the phone I wanted to sell was worth $70 in very good condition. I sent in a like new cell that everything was working fine. You offered me $4 saying the home button was defective. I declined and you did return the phone. I then sold it to a local store who told me the home button was working fine. Seems like a little bait and switch to me. ” READ LESS
“Very displeased with the service i am been given. You guys send the check outnon march 21 and still ihavemt reieved the check. This service sucks. I very uoset with th... READ MORE
“Very displeased with the service i am been given. You guys send the check outnon march 21 and still ihavemt reieved the check. This service sucks. I very uoset with this company in the lack of mail delivery. This needs to be faster. This is b*** s***” READ LESS