uSell.com Reviews

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4.5 / 52063 Reviews
2063 Customer Reviews
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Customer Reviews
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I Sold
Apple iPhone 6 Plus 64GB (Verizon) / Damaged
by Andrew K
07/08/2021
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“There is nothing wrong with my phone, I'm looking at it right now - it has no marks, dents or blemishes yet you rejected it for being "damaged?" Come on... ”

I Sold
Apple iPhone 6 128GB (T-Mobile) / Good
by Matthew C
06/10/2021

“Once I get my check, I will review this in earnest.”

I Sold
Apple iPhone 6 16GB (AT&T) / Good
by Chris F
05/24/2021

“Never sent original shipping package. Endlessly harassed by e-mail bots through the whole process. Shipping package left phone wildly exposed to damage.”

I Sold
Apple Pencil 1st Generation A1603 / Flawless
by Maria F
04/29/2021

“The offer of money is very little. It took forever for me to receive the shipping package and once I did it was too small to put the item in there, I had to use another b... READ MORE

“The offer of money is very little. It took forever for me to receive the shipping package and once I did it was too small to put the item in there, I had to use another box.” READ LESS

I Sold
Samsung Galaxy S6 Edge (AT&T) / Damaged
by Wayne Y
04/16/2021
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“The transaction was good until the end, then it got RIDICULOUS, $1 ???”

I Sold
iPhone 7 32GB (Other Carrier) / Damaged
by Emma R
04/06/2021

“Seriously? $4?”

I Sold
iPhone XR (Verizon) 128GB / Damaged
by Robert R
03/20/2021

“Too much longer than anticipated”

I Sold
iPhone XS (Verizon) 64GB / Good
by Patrick B
03/19/2021

“I've used uSell for many electronic sales. This time was by far the worst. After two weeks of not hearing anything I emailed for an update and heard nothing in response.... READ MORE

“I've used uSell for many electronic sales. This time was by far the worst. After two weeks of not hearing anything I emailed for an update and heard nothing in response. I finally got a notice that the checks had issued. From receipt of the devices to check issuance was from 2/13-3/9. Not exactly a fast sale.” READ LESS

I Sold
iPad Air 3 256GB WiFi + Cellular (Unlocked) / Damaged
by Shavell S
03/07/2021
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“?????????? im sad don't like it”

I Sold
Apple iPhone 6s 64GB (Verizon) / Damaged
by THOMAS S
03/05/2021
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Phone was not damaged. You said the microphone was defective. Not true. Your initial offer was $56. Your final offer was $5. Bait and switch. Not a reputable company. ”

I Sold
Samsung Galaxy S7 (Verizon) / Damaged
by Barbara O
02/15/2021
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Do not agree or believe stated reason for damage. This was my spouse's phone and the finger print identification was working properly. ”

I Sold
iPhone 7 Plus 128GB (AT&T) / Flawless
by Bernadette M
12/21/2020

“The mail check system is HORRIBLE. Still waiting on my check that was sent December 9th and its now December 21st and I stilll don't have it. There's no way of physically... READ MORE

“The mail check system is HORRIBLE. Still waiting on my check that was sent December 9th and its now December 21st and I stilll don't have it. There's no way of physically speak to anyone so you just have to wait. It should only be a 5-7 business day turn around.” READ LESS

I Sold
iPhone 7 Plus 32GB (Other Carrier) / Good
by Rachel W
12/19/2020

“I have usually always had a good experience with you but I am still waiting on my check to arrive. You should offer a faster option for check mailing ”

I Sold
iPhone 7 32GB (AT&T) / Damaged
by Joshua M
11/22/2020
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Wow...$2 offer for a damaged iPhone with an old iCloud password that could not be remembered. Nothing else I could do but accept the $2 offer after it was revised for $1... READ MORE

“Wow...$2 offer for a damaged iPhone with an old iCloud password that could not be remembered. Nothing else I could do but accept the $2 offer after it was revised for $14. Total waste of time. ” READ LESS

I Sold
Apple iPod Touch 6th Generation 64GB / Good
by Jeanette C
11/07/2020
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“The condition of the iPod I mailed was excellent. Had not been used and sat in my desk drawer but was rated as good instead.”

I Sold
iPhone XR (Factory Unlocked) 128GB / Good
by Emilio M
10/12/2020
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I still haven't got my check in the mail. ”

I Sold
Apple iPhone 5s 16GB (Unlocked) / Damaged
by Bisar B
10/11/2020
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“The phone wasn't damaged but there was few flaws due the age of the phone. For which they have quoted for $1. Don't appreciate it. ”

I Sold
iPhone 7 Plus 128GB (AT&T) / Damaged
by Najha R
09/21/2020
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Easy sign/up send. Originally quoted $140, but offered $30 due to their discovery of a black spot on my camera. My thousands of photos have never shown any spots, so I ... READ MORE

“Easy sign/up send. Originally quoted $140, but offered $30 due to their discovery of a black spot on my camera. My thousands of photos have never shown any spots, so I asked for proof and was told they don't offer proof of any problems they detect, then upped their offer to $50. I asked for my phone back. Waste of time and a bit sketchy.” READ LESS

I Sold
Samsung Galaxy S9 Plus (Verizon) 128GB / Damaged
by jeff p
09/18/2020
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“was a little upset with the outcome i sent my phone in perfect condition then told it wasnt in perfect condition i dont know how something shipped could break and nothing... READ MORE

“was a little upset with the outcome i sent my phone in perfect condition then told it wasnt in perfect condition i dont know how something shipped could break and nothing was done on your end at this time gonna give you guys a grade of a c in customer service never had a problem before a little restitution would be nice thanks jeff p” READ LESS

I Sold
iPhone 7 Plus 32GB (Verizon) / Good
by Gloria R
09/15/2020

“Do you show check being cashed for this order? ”

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