uSell.com Reviews

Avg. Customer Review
4.5 / 52110 Reviews
2110 Customer Reviews
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Customer Reviews
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I Sold
Apple iPhone 13 Pro 256GB Verizon / Good
by Lauren L
01/16/2024
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Meh. I had my phone for only two years, never dropped, always protected with heavy duty cases and screen protectors and I was quoted WAY higher ($540) than what I actually got. ... READ MORE

“Meh. I had my phone for only two years, never dropped, always protected with heavy duty cases and screen protectors and I was quoted WAY higher ($540) than what I actually got. I only accepted because what a hassle to get it back, do this again with another company. boo. Thanks.” READ LESS

I Sold
Apple iPhone 12 64GB Other Carrier / Good
by Christian C
12/31/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Still haven’t received my check and it’s been more than 5-7 days also cheap pay feel the phone was worth more and they were not trying to negotiate at all with the price ... READ MORE

“Still haven’t received my check and it’s been more than 5-7 days also cheap pay feel the phone was worth more and they were not trying to negotiate at all with the price will prolly not recommend or sell to you ever again ” READ LESS

I Sold
Samsung Galaxy S7 Edge (Verizon) / Damaged
by Robert F
12/03/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Will never use your platform again, you all were terrible.”

I Sold
Apple iPhone 13 Pro Max 128GB AT&T / Damaged
by William K
11/27/2023

“If I could leave no stars I would. Terrible customer service, extremely slow processing and had to jump thru hoops the entire way to get paid, and extremely stressful to ... READ MORE

“If I could leave no stars I would. Terrible customer service, extremely slow processing and had to jump thru hoops the entire way to get paid, and extremely stressful to deal with. I’ve sent upwards of 40 emails to state I haven’t been paid or heard back from them in regards to my device only to be put off and put off more and more. Finally paid nearly two months later and I’ll never deal with this company again I suggest you stay far away as they do not put the customer first in any way. ” READ LESS

I Sold
Apple iPhone 14 Pro Max 128GB T-Mobile / Flawless
by Pamaletha L
11/26/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Poor review on the phone stupid offer ”

I Sold
Apple iPhone 12 Pro Max 128GB Verizon / Good
by Chris f
11/03/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“They said my phone had deep scratches which was a lie, then offered me less money. After turning down their offer, they took 2 weeks to send me back my device. Thanks ”

I Sold
Apple iPhone 6 64GB (Sprint) / Damaged
by megan f
11/03/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Product was not damaged ”

I Sold
Apple iPhone 6 32GB (Verizon) / Flawless
by Barry A
10/22/2023

“I never received my payment! As of this response! Please looki into this issue for me.”

I Sold
Apple iPhone 14 Pro Max 256GB Unlocked / Flawless
by Emilio D
10/16/2023

“Didn’t get my check it’s taking you guys 3 weeks and still nothing what’s going on what business you guys running?”

I Sold
iPhone 8 (Factory Unlocked) 64GB / Damaged
by Melissa H
10/16/2023

“Process took 2 months! Website tracking states 3-5 days for payment, weeks later nothing. Sent 3 emails inquiring with no response. Horrible experience. I won’t be back”

I Sold
Apple iPhone 4 16GB / Good
by Linda S
10/13/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“I sent a 64 gb Ipod that had belong to my non-verbal late son. He never owed a phone as he couldn't speak!! I received a note erroneously stating that I had sent an iph... READ MORE

“I sent a 64 gb Ipod that had belong to my non-verbal late son. He never owed a phone as he couldn't speak!! I received a note erroneously stating that I had sent an iphone 6, 16gb, which you would recycle for me. I said no, I didn't make a mistake, send me back my ipod. Of course, I received back an iphone 4! You people are as crooked as they come!” READ LESS

I Sold
Apple iPod Touch 5th Generation 32GB / Damaged
by Nathan T
10/02/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Did not get paid for my device and was told it was damaged. Sent in the device in working condition. Emailed back asking if I could get pictures of the damage and was the... READ MORE

“Did not get paid for my device and was told it was damaged. Sent in the device in working condition. Emailed back asking if I could get pictures of the damage and was then told it wasn’t actually damaged it actually had a boot up issue. iPod was working perfectly when I put it in the shipping package so don’t know what could have happened from my hands to yours. Sent in an iPhone at the same time as the iPod and have not heard anything back about that device.” READ LESS

I Sold
Apple iPod Classic 5th Generation 30GB / Good
by Kevin J
10/02/2023

“It took more than two weeks, and multiple emails, after the item was received by uSell for payment to be processed.”

I Sold
Microsoft Surface Book 2 13.5" Core i5 256GB / Damaged
by Sandy W
09/30/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Please send the laptop back”

I Sold
iPhone 7 Plus 128GB (Verizon) / Flawless
by renee r
09/08/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“i was told to have the esn cleared from my phone and the phone was reset entirely so there wasn’t even a need for that, i called verizon as i was told to by your customer... READ MORE

“i was told to have the esn cleared from my phone and the phone was reset entirely so there wasn’t even a need for that, i called verizon as i was told to by your customer service team and i was again told there’s nothing to do the phone is basically blank. your customer service team told me the device would either be reported lost/ stolen or it would be sent back. obviously i had it sent back and it has new scratches and marks on it that it never had before. absolutely ridiculous ” READ LESS

I Sold
Apple Pencil 2nd Generation A2051 / Flawless
by Hosung Y
08/18/2023

“Hello, I haven't been paid for that item. ”

I Sold
Apple iPhone 6s Plus 128GB (AT&T) / Good
by Kimberly B
08/11/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“I was originally quoted a sell price of $91 only to revive and offer of $27 for a phone in great condition, no scratches or wear and tear. ”

I Sold
Pixel XL 32GB (AT&T) / Good
by Nearma J
08/11/2023

“I sent 3 phones and only got a dollar very poor experience.”

I Sold
Apple iPhone 6 16GB (AT&T) / Damaged
by Jason K
07/11/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Phone was flawless they reneged on the offer due to yellowing on screen. Had a screen protector for life of the phone ”

I Sold
Apple iPad 4th Generation 16GB WiFi + 4G (Sprint) / Good
by Lee D
06/25/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition
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