A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“It felt like a bait and switch. I was offered one price but then given a significantly lower price for the item. Very disappointing. Definitely feel like I’ve been scamme... READ MORE
“It felt like a bait and switch. I was offered one price but then given a significantly lower price for the item. Very disappointing. Definitely feel like I’ve been scammed. Buyer beware. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I feel like this was a trick or a scam. I was quoted $17.00. I shipped the product to you. Then once it was out of my hands and into yours you claim it was damaged to the... READ MORE
“I feel like this was a trick or a scam. I was quoted $17.00. I shipped the product to you. Then once it was out of my hands and into yours you claim it was damaged to the point of only having a value of $1.00. I have not had any issues with the phone. Had I known your firm handled products this way I would have preferred to donate to an organization that could have benefitted.” READ LESS
“You guys are horrible ”
“I never received payment, and I will never recommend to anyone as well as seek a refund or payment. ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I was informed that I wud recognize 420.00. I recvd 16.00 I’m very disappointed. If that was all u were willing to pay I prefer recvd my iPad back & refund u ur 16.00.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“knew phone was broken and tried to lower price”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“My son didn’t know how to turn off find my iPhone on a device that doesn’t work so I asked to send it back. You sent me $5.00 vs $50.00 with no option to decline the insa... READ MORE
“My son didn’t know how to turn off find my iPhone on a device that doesn’t work so I asked to send it back. You sent me $5.00 vs $50.00 with no option to decline the insanely reduced offer.” READ LESS
“The check is unable to be cashed due to not being able to read so I would like a different payment issue I went to 4 different places to cash it an was unable to do so”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I would make it be less if I could because yes there was a little paint wear on the phone but it wasn't cracked when I sent it but you all called it cracked and offered a... READ MORE
“I would make it be less if I could because yes there was a little paint wear on the phone but it wasn't cracked when I sent it but you all called it cracked and offered a low offer to purchase it. Then wouldn't respond when I told you that I didn't crack it and that I am stuck with a broken phone now and can't get money out of it. I am upset but if I said yes for someone to contact me I don't think you all would respond. So I was very dissatisfied with your service and I hope you all do better in the future” READ LESS
“My experience was horrible I still haven’t received my check and I have to wait additional days to get it, I don’t know if is coming or not. I haven’t received an email s... READ MORE
“My experience was horrible I still haven’t received my check and I have to wait additional days to get it, I don’t know if is coming or not. I haven’t received an email saying that my reissued check is on its way ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“The phone was not damaged and in good condition with two small blemishes. I feel the lowball payment was very unfair.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Lazy and didn't want to take the time to ask anything, sent emails like, your attention is required, your attention is required, emails sent that needed things fast other... READ MORE
“Lazy and didn't want to take the time to ask anything, sent emails like, your attention is required, your attention is required, emails sent that needed things fast otherwise it was threatening to lower price than what you were quoted. was a complete mess, ended up receiving the phone back it was a hassle, saying I had a Bad IMEI number when I didn't. Complete waste of time. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I attempted to contact you four times via email once you indicated to me that the phone had a bad ESN. I wanted to attempt to resolve this issue because I did not believ... READ MORE
“I attempted to contact you four times via email once you indicated to me that the phone had a bad ESN. I wanted to attempt to resolve this issue because I did not believe it to be the case. However, I never received any response and thus you issued me your revised offer. I would like for you to contact me to discuss, but I doubt that will happen.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“The phone was damaged during shipping to you or after you received it. Now you don't want to make it right.”
“Very long amount of time between sending out the phone, and actually getting paid ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“My phone was returned as "damaged." It is not damaged . ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“You claimed my iPhone was DAMAGED - it was working perfectly when I shipped it to you. I'm alerting all my friends, and coworkers that you run a scam operation”
“Ur service is complete bullshit. I never received a phone call after my quoted price was 75 dollars then dropped to 5 dollars to see If I accepted the change. So f u and ... READ MORE
“Ur service is complete bullshit. I never received a phone call after my quoted price was 75 dollars then dropped to 5 dollars to see If I accepted the change. So f u and ur website” READ LESS
“Did not receive the payment. ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Everything I sent they found something wrong with and lowered the price to a dollar ”