“I be waiting two months to receive my money ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“At first they said my phone was damaged and I knew it wasn’t. So they corrected my order to my satisfaction,”
“I sent the phone to uSell in August and didn't hear back for weeks. I reached out to the company via email multiple times and never heard back, there was no phone number ... READ MORE
“I sent the phone to uSell in August and didn't hear back for weeks. I reached out to the company via email multiple times and never heard back, there was no phone number to reach them at so it was frustrating to not know what the status was. I finally received a check mid-October for a fair offer. In the end turned out well, but was definitely a frustrating process.” READ LESS
“Thanks for an effortless transaction!!! Great company to do business with!”
“In the past, the transactions occurred with in a week. This time the transaction seemed to take almost two complete weeks. wondering about that.”
“Very slow on processing. Took over a month but I did get exactly what they offered. ”
“Quick and easy transaction.”
“good follow through & an easy experience”
“The process was a lot slower than it was in the past. I never got replies to emails I sent asking for progress reports. However, I did get paid the agreed upon amount and... READ MORE
“The process was a lot slower than it was in the past. I never got replies to emails I sent asking for progress reports. However, I did get paid the agreed upon amount and the check did arrive, so I have no complaints there.” READ LESS
“Very fast good service *****”
“The check took FOREVER to get to me but it did come eventually so 3 stars is a fair rating”
“It took about 6 weeks to get our refund, after we emailed them twice.”
“At first, I thought the process was taking a little longer then I expected. After re reading the website, it was right on the time frame that they assured me of. Got my c... READ MORE
“At first, I thought the process was taking a little longer then I expected. After re reading the website, it was right on the time frame that they assured me of. Got my check in a reasonable time frame and all was GREAT!! ” READ LESS
“easy transaction easy process”
“Easy to use website and mailing of item provided. Would recommend ”
“I eventually received my money but it took about two months. ”
“Enjoyed the experience of selling with usell and would definitely recommend this process.”
“Received the quoted payment. The only issue was that it took over a month to receive the payment and customer service was not responsive.”
“Paid highest rate for my phone... slower to pay than before but great price. ”
“All the service was pluss .. thank and sorry for the inconvenience ”