“The process was pretty good, but it took a lot longer than I thought it would. Almost 6 weeks from the time I sent the phone in until I received the check.”
“Took a month but I was told it was extremely busy because of the new iPhone 11 releases. Glad I finally got my check ”
“Easy and great to deal with! ”
“I've sold many phones on this site and never a disappointment.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Was given only $2.00. ”
“Long wait time.”
“Long wait time.”
“It took a extremely long time to complete. Process is good - just don't understand the time.”
“Great service and accurate. Once uSell received my iPad, I had to prompt them to send the money. I waited several weeks until I prompted them. It wasn’t an automatic p... READ MORE
“Great service and accurate. Once uSell received my iPad, I had to prompt them to send the money. I waited several weeks until I prompted them. It wasn’t an automatic payment. Other than that, the service was great.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Remarkably smooth transaction!”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“after waiting almost a week for confirmation that you received my phone they offered me a lower price ”
“Recommend will do business again ”
“Lag time between your receipt of my phone and issuing me a check was disappointing. The time I had to wait for my check was not the problem. The problem was that until I ... READ MORE
“Lag time between your receipt of my phone and issuing me a check was disappointing. The time I had to wait for my check was not the problem. The problem was that until I wrote, I knew nothing about your back up and general slow down of the process due to an unusual amount of activity. However, I would have given your service 4 stars or more had I been informed of the delay by you, rather than to find out by contacting you by email.” READ LESS
“No issues! As promised!”
“No issues. As promised”
“No issues whatsoever. As promised”
“???? you guys”
“Went well but uSell got a steal - the phone was flawless and it took a l loooooonnnnnngggg time to get my measley $2.00 check”
“This company has zero customer service. I called and emailed almost daily just to see if they would ever respond and they did not. The website reads you will get your ... READ MORE
“This company has zero customer service. I called and emailed almost daily just to see if they would ever respond and they did not. The website reads you will get your check within a few weeks, that is untrue. I did finally receive a check for the full amount promised but 7 weeks after I received a message stating they received my phone. I gave 3 stars because I did end up getting my check. ” READ LESS
“Easy, convenient, great transaction.”