uSell.com Reviews

Avg. Customer Review
4.5 / 52042 Reviews
2042 Customer Reviews
(1613)
(145)
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Customer Reviews
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All 2042 customer reviews
I Sold
iPhone 7 Plus 128GB (Factory Unlocked) / Good
by Emily I
11/08/2019

“Long wait time.”

I Sold
iPhone X (Factory Unlocked) 256GB / Good
by Emily I
11/08/2019

“Long wait time.”

I Sold
iPhone 7 Plus 128GB (AT&T) / Good
by Gregory B
11/08/2019

“It took a extremely long time to complete. Process is good - just don't understand the time.”

I Sold
Apple iPad Air 16GB WiFi + 4G (Verizon) / Good
by Beth H
11/08/2019

“Great service and accurate. Once uSell received my iPad, I had to prompt them to send the money. I waited several weeks until I prompted them. It wasn’t an automatic p... READ MORE

“Great service and accurate. Once uSell received my iPad, I had to prompt them to send the money. I waited several weeks until I prompted them. It wasn’t an automatic payment. Other than that, the service was great.” READ LESS

I Sold
Apple iPhone 6s Plus 64GB (AT&T) / Good
by Robert K
11/08/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Remarkably smooth transaction!”

I Sold
Samsung Galaxy S8 (Verizon) / Good
by martin w
11/08/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“after waiting almost a week for confirmation that you received my phone they offered me a lower price ”

I Sold
iPhone X (Verizon) 256GB / Good
by Michael G
11/08/2019

“Recommend will do business again ”

I Sold
iPhone X (Other Carrier) 256GB / Good
by Donald N
11/07/2019

“Lag time between your receipt of my phone and issuing me a check was disappointing. The time I had to wait for my check was not the problem. The problem was that until I ... READ MORE

“Lag time between your receipt of my phone and issuing me a check was disappointing. The time I had to wait for my check was not the problem. The problem was that until I wrote, I knew nothing about your back up and general slow down of the process due to an unusual amount of activity. However, I would have given your service 4 stars or more had I been informed of the delay by you, rather than to find out by contacting you by email.” READ LESS

I Sold
Apple Pencil 2nd Generation A2051 / Flawless
by Kristy B
11/07/2019

“No issues! As promised!”

I Sold
iPad Pro 3rd Gen 12.9" 256GB WiFi + Cellular (Unlocked) / Flawless
by Kristy B
11/07/2019

“No issues. As promised”

I Sold
Apple Pencil 1st Generation A1603 / Flawless
by Kristy B
11/07/2019

“No issues whatsoever. As promised”

I Sold
iPhone XS Max (AT&T) 256GB / Damaged
by Miracle W
11/07/2019

“???? you guys”

I Sold
Apple iPhone 4S 16GB (Verizon) / Flawless
by sandra b
11/06/2019

“Went well but uSell got a steal - the phone was flawless and it took a l loooooonnnnnngggg time to get my measley $2.00 check”

I Sold
iPhone X (Verizon) 256GB / Good
by Dawn W
11/05/2019

“This company has zero customer service. I called and emailed almost daily just to see if they would ever respond and they did not. The website reads you will get your ... READ MORE

“This company has zero customer service. I called and emailed almost daily just to see if they would ever respond and they did not. The website reads you will get your check within a few weeks, that is untrue. I did finally receive a check for the full amount promised but 7 weeks after I received a message stating they received my phone. I gave 3 stars because I did end up getting my check. ” READ LESS

I Sold
Apple iPod Classic 5th Generation 30GB / Damaged
by Jenny S
11/04/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I sent three inquiries and only received the mailer for one of my items. That was received only after it had been sent back to USell for lack of postage. ”

I Sold
iPad Pro 1st Gen 12.9" 128GB WiFi + Cellular (Unlocked) / Good
by Ann A
11/04/2019

“Good transaction. Was getting nervous after reading reviews, but this went smoothly. Slower than I had hoped, but also, the best price I could get.!”

I Sold
iPhone 7 32GB (T-Mobile) / Good
by John K
11/04/2019

“It was as easy as it could be. I have sold 4 phones over the years and have never had an issue.”

I Sold
iPhone 7 128GB (AT&T) / Damaged
by Richard W
11/04/2019

“Took about a month to get my phone checked out but went as said. ”

I Sold
Apple iPhone 4S 8GB (Unlocked) / Good
by David Q
11/03/2019

“Great price offer!!”

I Sold
iPhone XS Max (AT&T) 512GB / Flawless
by Andy M
11/02/2019

“everything went well”

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