uSell.com Reviews

Avg. Customer Review
4.5 / 52042 Reviews
2042 Customer Reviews
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Customer Reviews
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All 2042 customer reviews
I Sold
iPhone 7 32GB (Verizon) / Good
by Emily V
02/08/2020

“Quick processing and fair price”

I Sold
iPhone XR (Verizon) 256GB / Good
by jason w
02/08/2020

“Got the all the money as promised ”

I Sold
iPad Pro 10.5 inch 64GB (WiFi Only) / Good
by George M
02/08/2020

“Excellent experience! Right on time!”

I Sold
Texas Instruments TI-84 Plus CE / Good
by Elysia D
02/08/2020

“I wish that the payment offered was a little higher.”

I Sold
iPhone 8 Plus (Sprint) 64GB / Damaged
by Taylor B
02/07/2020
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Not so good.”

I Sold
iPhone 7 32GB (Verizon) / Good
by Joseph M
02/07/2020

“Excellent service. Great firm to do business with!”

I Sold
Apple iPod Touch 6th Generation 64GB / Good
by Amy G
02/06/2020

“This went so well! I shipped my item and got my money very quickly!”

I Sold
Apple iPhone 6 16GB (Sprint) / Damaged
by Steven J
02/05/2020
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“This was an amusing process and was worth the $3 I was paid for allowing them to keep my phone to uncover how uSell works. I suspect they’re a glorified recycling center ... READ MORE

“This was an amusing process and was worth the $3 I was paid for allowing them to keep my phone to uncover how uSell works. I suspect they’re a glorified recycling center and as long as you don't really care if you get anything in return for your phone, they’re safe to use. Before I decided to take them up on their offer to buy my phone, I checked with other companies that buy used phones. It became clear early in my search that my phone's real-world value was around $3 - $5 based on its age and that it will be an extinct model for Apple in the very near future. A handful of companies did not make an offer, explaining that my phone had no resale market value. I was offered $38 by uSell, and as long as the uSell inspector agreed with my assessment of its condition that I provided, uSell would issue a check. (This is the leap-of-faith phase that you must take: will uSell, after mailing your phone to them, agree with you about your device's condition?) I was sent a return kit to use with a prepaid USPS label. Since I did not trust the lack of protection that their return envelope provided, I placed their kit inside a larger box and stuffed it full of bubble wrap. I had to know that the phone was going to make it safely to New York without any damage. The extra packaging and protection didn’t matter. Once uSell received my phone, I was notified by their customer care team that there was a problem. Evidently, my phone was not in the condition I had described; their inspector had found the screen was cracked. uSell’s new offer to me was $3. I knew it didn’t really matter what kind of shape my phone was in - the market determines the value and there’s no market for my phone. I accepted the offer and received my $3 check. I’m generously providing a 3-star score because they were fair. The phone was worth $3 and that’s what I received. As for honesty and integrity, they receive no stars. My phone was NEVER worth $38 and the cracked-screen story was made up.” READ LESS

I Sold
iPhone 8 Plus (Verizon) 256GB / Damaged
by PAOLA O
02/04/2020

“Great and fast!”

I Sold
Apple iPhone 6 64GB (AT&T) / Good
by Jeffrey E
02/03/2020

“Took a couple tries to receive packing envelop for phone, but otherwise, quick service, quick response from support, and most importantly quick payment for a reasonable o... READ MORE

“Took a couple tries to receive packing envelop for phone, but otherwise, quick service, quick response from support, and most importantly quick payment for a reasonable offer.” READ LESS

I Sold
Apple iPhone SE 64GB (AT&T) / Flawless
by Jeanne M
02/03/2020

“Usell makes selling your devices easy. They sent materials for shipping and kept me up to date on where I was in the process. The money came quickly plus Usell offered mo... READ MORE

“Usell makes selling your devices easy. They sent materials for shipping and kept me up to date on where I was in the process. The money came quickly plus Usell offered more money for my phone than any of the “others”. I would definitely recommend Usell to everyone. ” READ LESS

I Sold
Apple iPhone 6 16GB (Verizon) / Flawless
by Karen O
02/03/2020

“Fast courteous service ”

I Sold
Apple iPhone 6 64GB (AT&T) / Damaged
by Douglas C
02/01/2020
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Thank You very much ”

I Sold
Samsung Galaxy Tab A 8.0 inch 16GB (Wifi Only) / Good
by Terri L
01/31/2020

“It was easy and they followed thru as promised. Excellent experience. ”

I Sold
Samsung Galaxy S8 Plus (T-Mobile) / Good
by Heidi P
01/31/2020

“The process was clear, simple and expedient. Incredibly smooth transaction. Thank you”

I Sold
Samsung Galaxy Core Prime (T-Mobile) / Good
by Cheryl H
01/31/2020

“You followed through on everything you said ”

I Sold
Samsung Galaxy S6 Edge Plus (Verizon) / Damaged
by Michael C
01/31/2020
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I highly recommend uSell if you want to sell a smartphone you no longer use. They don't buy really old ones but my Samsung Galaxy S6 was taken and Samsung is now up to S1... READ MORE

“I highly recommend uSell if you want to sell a smartphone you no longer use. They don't buy really old ones but my Samsung Galaxy S6 was taken and Samsung is now up to S11. They are honest and customer-oriented. My phone was locked and had to be returned and they paid the postage both ways.” READ LESS

I Sold
iPhone 8 Plus (Factory Unlocked) 256GB / Good
by Paul B
01/28/2020

“Great price. Fast transaction with no issues. Thank you.”

I Sold
iPhone 7 Plus 32GB (AT&T) / Good
by Melissa L
01/28/2020

“Paid exactly as quoted! Highly recommend ”

I Sold
Apple iPad Mini with Retina Display 16GB WiFi / Flawless
by Rhaniece F
01/28/2020

“add to contact to change PayPal address no response”

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