“Everything went fine except it took a long tome to process. In my two previous experiences with usell, the process took much less time. Other than that, nothing but good ... READ MORE
“Everything went fine except it took a long tome to process. In my two previous experiences with usell, the process took much less time. Other than that, nothing but good things to say.” READ LESS
“I never received the kit to mail the phone in. After 3 messages, I finally was instructed to print a shipping label. By this time my deadline was nearing so I had to pay ... READ MORE
“I never received the kit to mail the phone in. After 3 messages, I finally was instructed to print a shipping label. By this time my deadline was nearing so I had to pay 2 day shipping to meet the deadline. Other than this mix-up, it was fine. I did receive the initial quote pretty quickly. ” READ LESS
“Took too long for refund! Almost 20 days!”
“The process was pretty good, but it took a lot longer than I thought it would. Almost 6 weeks from the time I sent the phone in until I received the check.”
“Good transaction. Was getting nervous after reading reviews, but this went smoothly. Slower than I had hoped, but also, the best price I could get.!”
“everything went well”
“everything went well”
“Slow turnaround this time. Normally it is within a week ”
“It took like a month and half to receive payment other then that it was great!”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“At first they said my phone was damaged and I knew it wasn’t. So they corrected my order to my satisfaction,”
“In the past, the transactions occurred with in a week. This time the transaction seemed to take almost two complete weeks. wondering about that.”
“Very slow on processing. Took over a month but I did get exactly what they offered. ”
“good follow through & an easy experience”
“Received the quoted payment. The only issue was that it took over a month to receive the payment and customer service was not responsive.”
“Paid highest rate for my phone... slower to pay than before but great price. ”
“A little long to get the check, but a good experience. ”
“uSell honored the price, which it is very good. It took a little longer than I expected but not for much. The reason I do not give a 5 star is the support via email. No o... READ MORE
“uSell honored the price, which it is very good. It took a little longer than I expected but not for much. The reason I do not give a 5 star is the support via email. No one answered the 4 to 6 emails I sent. Most of the emails were resents of the original one because nobody in the support department would reply. ” READ LESS
“Easy to send item with pre paid package. Received full price that was offered and check back within week. Overall good experience ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Great but not the usual speedy payment. Took about 4 weeks. Usually 2. ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“very simple & fast”