uSell.com Reviews

Avg. Customer Review
4.5 / 52063 Reviews
2063 Customer Reviews
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Customer Reviews
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All 2063 customer reviews
I Sold
Apple iPad Mini with Retina Display 16GB WiFi / Damaged
by Felicia B
10/13/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Although I ended up not selling my iPad, I had a great experience with the prospective buyer. My iPad was returned in a timely manner and was packaged perfectly. Thank yo... READ MORE

“Although I ended up not selling my iPad, I had a great experience with the prospective buyer. My iPad was returned in a timely manner and was packaged perfectly. Thank you so much for the excellent service!” READ LESS

I Sold
Samsung Galaxy S10 (AT&T) 128GB / Damaged
by Ian R
10/11/2023
I Sold
Apple TV 4th Generation 32GB A1625 / Flawless
by Jeff H
10/10/2023

“Great experience no complaints at all.”

I Sold
iPhone SE 2nd Gen 64GB (Unlocked) / Good
by Debbe L
10/06/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Process was simple and easy. Value was in range.”

I Sold
Apple iPod Touch 5th Generation 32GB / Flawless
by Adam W
10/02/2023

“Packing slip said I should include the charger — iPods did not ship with chargers — but that aside everything went smoothly.”

I Sold
Apple iPod Touch 5th Generation 16GB (No iSight) / Flawless
by Adam W
10/02/2023

“Packing slip said I should include the charger — iPods did not ship with chargers — but that aside everything went smoothly.”

I Sold
Apple iPhone 14 Pro 256GB Unlocked / Good
by Adam W
10/02/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Bait & switch? Accepted an offer of $821. 17 days after receiving the iPhone, uSell dropped the offer to $682, stating "Your buyer [uSell.com] also noted that: Your devic... READ MORE

“Bait & switch? Accepted an offer of $821. 17 days after receiving the iPhone, uSell dropped the offer to $682, stating "Your buyer [uSell.com] also noted that: Your device had numerous deep scratches on its screen." I had shipped the iPhone in flawless condition (it had NO noticeable scratches of any sort on it) and very well protected, so it was either damaged during unpacking, swapped by the buyer for a different, damaged device, or an excuse was synthesized to justify a lower offer (in those 17 days, a new iPhone model was announced, dropping market prices on existing devices). Even this reduced offer was the best available (following the iPhone 15 announcement, although it was lower than other good-condition offers had been at the time of shipment), so I accepted to cut my losses — but the whole thing left a bad taste in my mouth, and I'm now less likely to use uSell the future.” READ LESS

I Sold
Apple iPod Touch 7th Generation 32GB / Good
by Bysie H
10/02/2023

“I'm very pleased with this company. I sent my old I-Pod in for a credit, and after checking it out they promptly mailed a check for its fair value. They deliver on their ... READ MORE

“I'm very pleased with this company. I sent my old I-Pod in for a credit, and after checking it out they promptly mailed a check for its fair value. They deliver on their promises, much appreciated.” READ LESS

I Sold
Apple iPod Touch 5th Generation 32GB / Damaged
by Nathan T
10/02/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Did not get paid for my device and was told it was damaged. Sent in the device in working condition. Emailed back asking if I could get pictures of the damage and was the... READ MORE

“Did not get paid for my device and was told it was damaged. Sent in the device in working condition. Emailed back asking if I could get pictures of the damage and was then told it wasn’t actually damaged it actually had a boot up issue. iPod was working perfectly when I put it in the shipping package so don’t know what could have happened from my hands to yours. Sent in an iPhone at the same time as the iPod and have not heard anything back about that device.” READ LESS

I Sold
Apple iPod Classic 5th Generation 30GB / Good
by Kevin J
10/02/2023

“It took more than two weeks, and multiple emails, after the item was received by uSell for payment to be processed.”

I Sold
Microsoft Surface Book 2 13.5" Core i5 256GB / Damaged
by Sandy W
09/30/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Please send the laptop back”

I Sold
Apple iPod Classic 7th Generation 160GB / Good
by Michael B
09/28/2023

“This sale was easy and didn't take too long.”

I Sold
iPad 7th Generation 32GB WiFi + Cellular (Unlocked) / Damaged
by Kimberly I
09/28/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“I turned in a device and the tech team took forever just to say it was worth less than the value they first told me. I don’t think that was correct, but I accepted the lo... READ MORE

“I turned in a device and the tech team took forever just to say it was worth less than the value they first told me. I don’t think that was correct, but I accepted the lower offer instead of getting nothing.” READ LESS

I Sold
Apple iPhone 6s 32GB (Verizon) / Good
by Jay N
09/26/2023

“The whole process was easy. Best price offered”

I Sold
Apple iPhone 6s 32GB (Verizon) / Good
by jay n
09/26/2023

“The whole process was easy. Best price offered”

I Sold
iPhone SE 2nd Gen 64GB (Verizon) / Good
by jay n
09/26/2023

“The whole process was easy. Best price offered”

I Sold
iPhone 8 (Factory Unlocked) 64GB / Good
by jay n
09/26/2023

“The whole process was easy. Best price offered”

I Sold
iPhone SE 2nd Gen 64GB (Unlocked) / Good
by jay n
09/26/2023

“The whole process was easy, except payout took a few more days then quoted once they received phone. Best price offered”

I Sold
Apple iPhone 12 Mini 64GB Verizon / Flawless
by jay n
09/26/2023

“The whole process was easy, except payout took a few more days then quoted once they received phone. Best price offered.”

I Sold
iPhone XR (AT&T) 64GB / Damaged
by Daniel H
09/25/2023

“I was paid promptly and for what I was offered. This process is clear and straightforward. ”

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