Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
All 12865 customer reviews
I Sold
Apple iPhone 5c 16GB (Verizon) / Good
by Matthew B
03/11/2016

“In this case they gave me what they quoted in a reasonable time.”

I Sold
Apple iPhone 4S 16GB (Verizon) / Good
by Wyatt W
03/11/2016

“good job thank you”

I Sold
Apple iPhone 4 8GB (Verizon) / Good
by Mark T
03/11/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“I wasn't happy about getting $2 for an iPhone 4 that still works perfectly fine.”

I Sold
Samsung Galaxy S5 (T-Mobile) / Damaged
by Olivia A
03/11/2016

“Very transparent, quick, and efficient. The communication between USell and individual is outstanding.”

I Sold
LG G3 D851 (T-Mobile) / Flawless
by JOSEPH R
03/11/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I was not advised before i mailed off my phones that the ESN had to be released to receive full credit. Then they halve your offer and have your phones. Kinda crooked imo... READ MORE

“I was not advised before i mailed off my phones that the ESN had to be released to receive full credit. Then they halve your offer and have your phones. Kinda crooked imo.” READ LESS

I Sold
Samsung Galaxy S4 SPH-L720T (Sprint) / Damaged
by Kristall M
03/11/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I wish i could rate this less than one star. Horrible customer serivce. I believe this company is a scam. I had sent my phone in after it was checked cleaned and manufact... READ MORE

“I wish i could rate this less than one star. Horrible customer serivce. I believe this company is a scam. I had sent my phone in after it was checked cleaned and manufacture resetted by my cell company and I was told by my cell carrier that the phone was in great condtion. So i has submitted my phone to USell and almost a month later after they received my phone I was told it was damaged and had burnt screens when it turned on! And that they said they could only give me $.65 cents for my phone instead of $50.00 unreal! I then asked them to return the phone to me I recieved it almost 3 wks later! When I received my phone back I had submitted it to Gazelle and had no issues and received double then what USell had offered originally. Save yourself the headache and go w another company! ” READ LESS

I Sold
Apple iPhone 4 16GB (AT&T) / Damaged
by Addison H
03/11/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I wont do business with Usell again, I like the convenience of selling this way, but the time it takes is just outrageous. I never got paid for my phone because it was b... READ MORE

“I wont do business with Usell again, I like the convenience of selling this way, but the time it takes is just outrageous. I never got paid for my phone because it was broken even though they advertise they still pay for broken phones. ” READ LESS

I Sold
Apple iPhone 5c 16GB (Verizon) / Damaged
by Colette B
03/11/2016

“Very easy process, would highly recommend!”

I Sold
LG Lucid2 VS870 / Damaged
by Jessica f
03/11/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I want my sim card”

I Sold
LG Lucid2 VS870 / Good
by Jessica f
03/11/2016

“I don't have my sim card in my phone I want it back ”

I Sold
Samsung Galaxy Note 4 (T-Mobile) / Good
by Nick O
03/11/2016

“Overall the process is simple. I ended up with more money than i was quoted and i got cash for a phone i have no use for. Usell is different from other companies. They o... READ MORE

“Overall the process is simple. I ended up with more money than i was quoted and i got cash for a phone i have no use for. Usell is different from other companies. They offered me the most money which came in handy ” READ LESS

I Sold
Apple iPhone 5s 64GB (AT&T) / Damaged
by Stephanie C
03/11/2016

“It was a quick and easy process. I appreciate that it was very simple. Thanks.”

I Sold
Samsung Galaxy S4 SCH-I545 (Verizon) / Good
by Lauren S
03/11/2016

“Very easy and free to mail to Usell plus they provide all the packaging necessary. Check was issued very quickly. I have had all great experiences with Usell and the chec... READ MORE

“Very easy and free to mail to Usell plus they provide all the packaging necessary. Check was issued very quickly. I have had all great experiences with Usell and the check I received was $18.00 more than I would've received from my cell phone provider.” READ LESS

I Sold
Samsung Galaxy S4 SCH-I545 (Verizon) / Damaged
by michael g
03/11/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Claimed $65 for my phone. Works perfect extreme light use minimal to no marks. Claim screen is separating and has a burned image. I see 0 of the claims either they confus... READ MORE

“Claimed $65 for my phone. Works perfect extreme light use minimal to no marks. Claim screen is separating and has a burned image. I see 0 of the claims either they confused my phone with someone elses or wanted to see if id bite on the $13 they offered me...” READ LESS

I Sold
Samsung Galaxy S4 SCH-I545 (Verizon) / Flawless
by Taylor G
03/10/2016

“Excellent experience, will definitely use this again”

I Sold
Sony Xperia Z1S (T-Mobile) / Flawless
by chris l
03/10/2016

“Quick, easy, simple and as advertised”

I Sold
Samsung Galaxy S5 (AT&T) / Good
by Lisa H
03/10/2016

“This was my 3rd time using usell.com & was more excited this time around. Because I was only expecting the usual $40-50 payout as were with my other two phones. But I got... READ MORE

“This was my 3rd time using usell.com & was more excited this time around. Because I was only expecting the usual $40-50 payout as were with my other two phones. But I got an email saying my phone was worth more & that it was going to be put into my paypal acct for me. Which I Love! Thank You USELL.COM For Being So Very Honest! I Am Forever A Loyal Customer Who Spread The Word Of All You Do!” READ LESS

I Sold
Apple iPhone 5s 16GB (T-Mobile) / Damaged
by denise m
03/10/2016

“always great communication”

I Sold
Apple iPhone 6 64GB (Verizon) / Damaged
by Jonathan P
03/10/2016

“Easy transaction and received $104 for a broken iPhone that previously just sat in my drawer!!!”

I Sold
Apple iPad Mini 16GB WiFi / Good
by Ravi R
03/10/2016

“The entire transaction was smooth and hassle free. Wish you expanded the scope of items.”

Support Email
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Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.