Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
All 12865 customer reviews
I Sold
Apple iPhone 5s 16GB (Verizon) / Damaged
by Nicole B
07/09/2015

“Very easy to work with. Would use again. ”

I Sold
Samsung Galaxy S III SGH-T999 (T-Mobile) / Damaged
by Leah M
07/09/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I sent in my Samsung Galaxy S3 in perfectly good condition after getting an offer of $53. After U-Sell received the phone, I received an email that my phone could not be... READ MORE

“I sent in my Samsung Galaxy S3 in perfectly good condition after getting an offer of $53. After U-Sell received the phone, I received an email that my phone could not be unlocked. I called my carrier who sent me the access code which I promptly forwarded to U-Sell. Then I heard from on them that my phone couldn't be unlocked because either the phone had been reported lost or stolen or there was an unpaid balance in the account. Neither of these issues apply and my carrier sent U-Sell an email to that effect. After all of that, they tell me that the phone is damaged with a burn spot on the screen and a cracked camera lens. The phone's screen was perfect when I sent it in and I had taken pictures the week before and no crack visible. I am completely convinced that this is a scam. And yes I did contact customer service who said that the burn spot was imperceptible when looking at the screen but made mention of the cracked camera lens. I had the phone sent back to me. ” READ LESS

I Sold
Apple iPhone 5c 8GB (Verizon) / Damaged
by Wendy W
07/09/2015

“Fast and reasonable offer. Thank you! ”

I Sold
Apple iPhone 4S 16GB (AT&T) / Good
by Chris M
07/09/2015

“Sending my old phones to Usell was a breeze. I was sent all the packaging materials I needed. Followed instructions and put in my mailbox. When received I was sent an ... READ MORE

“Sending my old phones to Usell was a breeze. I was sent all the packaging materials I needed. Followed instructions and put in my mailbox. When received I was sent an email confirmation. I received my check within a few days. Excellent service.” READ LESS

I Sold
Apple iPhone 5 16GB (AT&T) / Damaged
by Shayr V
07/09/2015

“Bad on timing shipping but good in everything else”

I Sold
Apple iPhone 5s 32GB (AT&T) / Damaged
by Akeem J
07/09/2015

“It was an easy almost 100 dollars ”

I Sold
Samsung Galaxy S4 SGH-I337 (AT&T) / Good
by Rollin K
07/09/2015

“takes too long for usell tech to check out phone”

I Sold
Samsung Galaxy S III SGH-I747 (AT&T) / Good
by Vanessa R
07/09/2015

“It came really fast even before the set date.”

I Sold
Apple iPhone 6 64GB (Verizon) / Damaged
by Victoria P
07/09/2015

“This was such a smooth process we will definitely be selling back our phones through uSell again!!!”

I Sold
Apple iPhone 5 16GB (Verizon) / Damaged
by lane m
07/09/2015

“Did everything they said they would! Very happy! ”

I Sold
LG G3 LS990 (Sprint) / Flawless
by Theresa M
07/09/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I got paid. period”

I Sold
Apple iPhone 5s 16GB (Other Carrier) / Damaged
by Martin S
07/09/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Never received cheque terrible ”

I Sold
Apple iPhone 4 8GB (AT&T) / Damaged
by Judith W
07/09/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“First place--it was not damaged. I had 3 people inspect it and there is no damage. I don't understand how you operated and have told everyone not to deal with you”

I Sold
Apple iPhone 5c 8GB (Sprint) / Damaged
by Jennifer S
07/09/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I was thrilled to be able to retrieve any money from this phone! Number one, the screen was shattered, and number 2, I was unable to unlock the phone with my service prov... READ MORE

“I was thrilled to be able to retrieve any money from this phone! Number one, the screen was shattered, and number 2, I was unable to unlock the phone with my service provider. When it disappeared for two weeks, I reported it stolen. Once a phone is reported stolen, it's nearly impossible to have it unlocked. (Yeah, not experienced with selling phones) Also, gazelle.com only offered $5 compared to Usell.com's $11.” READ LESS

I Sold
Apple iPhone 5 16GB (AT&T) / Damaged
by Austin M
07/09/2015

“Amazing service! Very fast and helpful ”

I Sold
Apple iPhone 4S 16GB (Verizon) / Good
by Patricia H
07/09/2015

“This was an incredibly easy process, and they gave me a higher price than I could find anywhere else. Great job!”

I Sold
Samsung Galaxy S4 SGH-I337 (AT&T) / Good
by Jerry P
07/09/2015

“Offer was good (slightly higher than Gazelle), but process was very slow. Would consider using again .”

I Sold
Samsung Galaxy S4 SPH-L720 (Sprint) / Good
by Melanie S
07/09/2015

“It was pretty easy process, but we did not receive the amount that was quoted. It was assessed lower, but they already had the phone, it was just easier to just take wha... READ MORE

“It was pretty easy process, but we did not receive the amount that was quoted. It was assessed lower, but they already had the phone, it was just easier to just take whatever we could. ” READ LESS

I Sold
Apple iPhone 4S 16GB (Verizon) / Good
by Ethan H
07/09/2015

“Good for the most part”

I Sold
Samsung Galaxy Mega i527 (AT&T) / Good
by Bernard V
07/09/2015

“Great service and very fast. Was able to follow the whole process easily. ”

Support Email
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THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.