Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
All 12865 customer reviews
I Sold
Samsung Galaxy S4 SCH-I545 (Verizon) / Damaged
by Elizabeth G
04/13/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“This is the second time we've used u-sell and couldn't be happier with the outcome!!”

I Sold
Apple iPhone 5s 16GB (Verizon) / Flawless
by Ann V
04/13/2016

“Great process got the same amount I was offered. Their offer beat others I got so good all around.”

I Sold
Apple iPad 2 16gb Wifi / Good
by Kevin S
04/13/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Like my other sale to uSell, the communication was good and the turnaround time was fast. Very happy in that respect. ... READ MORE

“Like my other sale to uSell, the communication was good and the turnaround time was fast. Very happy in that respect. My issue is that I included the charger for the iPad as required, but when uSell received it, they claimed I didn't ship it with one and docked me a little over five dollars. While not a deal breaker, I'm disappointed that whoever opened it either didn't bother to look in the package or straight up lied. uSell makes you aware by sending you a revised offer with either an Accept button or Deny button. There was no ability to make an inquiry or question the "missing" charger - just a "Do you accept our new offer or do you want us to ship your item back". I realize I could have taken the time to call and argue the point, but for five bucks, I wasn't going to fight it - because honestly, it's their word vs. mine, and how do you prove you sent something? Other than that, I still feel the packaging they send you to ship it in is woefully inadequate. I wish I would have wrapped it in some bubble wrap in addition to their materials. I'm glad it arrived in one piece, as I had a horrible feeling it was going to have a cracked screen by time they got it.” READ LESS

I Sold
Apple iPad 2 32gb WiFi / Good
by Alexa B
04/13/2016

“Very easy transaction. Will definitely use again.”

I Sold
Apple iPhone 6 16GB (Verizon) / Flawless
by Quintin G
04/13/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“The phone was mailed out on the 31st of March and I still haven't received the phone . ”

I Sold
Apple iPhone 6 64GB (AT&T) / Good
by Charles G
04/13/2016

“no problems, quick and easy, have used this service more than once now and highly recommend!”

I Sold
Apple iPhone 5s 16GB (Sprint) / Good
by Robert M
04/12/2016

“Great experience with uSell! I even received more than I was expecting”

I Sold
Apple iPhone 5 16GB (AT&T) / Flawless
by Ina D
04/12/2016

“No problems, just positive results which equals cash in my pocket!”

I Sold
Apple iPhone 6 16GB (T-Mobile) / Damaged
by Stacy C
04/12/2016

“It was really easy to do! And it was a good offer as well ”

I Sold
Apple iPhone 5 16GB (Verizon) / Damaged
by Fabrizio C
04/12/2016

“Paid more then other companies and the turn around time was great!”

I Sold
Apple iPhone 5c 16GB (Verizon) / Good
by Joseph L
04/12/2016

“Had a good experience the communication was great payment was fast will do business again thanks.”

I Sold
Apple iPhone 6 16GB (Sprint) / Damaged
by brendan s
04/12/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“never paid me ”

I Sold
Apple iPhone 6 64GB (Verizon) / Good
by Zac C
04/12/2016

“Usell offered the most for my phone and the service was easy and efficient. Thank you!”

I Sold
Apple iPhone 5s 16GB (Verizon) / Damaged
by Shawn D
04/12/2016

“Great experience overall. The process completed exactly as it was outlined by uSell. It took a while to receive the shipping package to send my item in (over 2 weeks of... READ MORE

“Great experience overall. The process completed exactly as it was outlined by uSell. It took a while to receive the shipping package to send my item in (over 2 weeks of waiting. I received a notification that uSell hadn't received my device before I had even received the shipping material), but it went pretty smoothly after I obtained it. My device was already damaged before sending it in, but I could see how the shipping material provided (plastic bubble envelope) might not provide much protection for a working device. Payment took about a week and I was credited the amount quoted before starting the process; which was still far more than any other site was offering at the time.” READ LESS

I Sold
Apple iPhone 6 16GB (Other Carrier) / Damaged
by Jennifer B
04/12/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Well I was great but I have not received my payment yet”

I Sold
Samsung Galaxy S4 SPH-L720 (Sprint) / Flawless
by Elissa B
04/12/2016

“Best price I found online to sell my phone. ”

I Sold
Samsung Galaxy S6 (AT&T) / Flawless
by jeffery h
04/12/2016

“Honored estimate and quick to respond.”

I Sold
Samsung Galaxy Prevail 2 SPH M840 / Good
by Rosaleah W
04/12/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Never received payment”

I Sold
HTC Desire / Flawless
by Ashley H
04/12/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Was quoted a price and they rejected my phone both phones were brand new”

I Sold
LG G2 (T-Mobile) / Damaged
by Matthew S
04/12/2016

“Simple. Easy. Fast. !!!”

Support Email
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Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.