Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
All 12865 customer reviews
I Sold
Apple iPhone 5s 16GB (Verizon) / Good
by Kate M
03/02/2016

“Once they had the cellphone they offered less, but it was very close to what they offered.”

I Sold
LG G2 (T-Mobile) / Good
by Rebecca M
03/02/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Thanks for selling my phone”

I Sold
Apple iPad 3rd Generation 32GB Wifi / Damaged
by Suzanne S
03/02/2016

“This was so easy! I followed guidelines for assessing the condition of my ipad and agreed to the price that uSell was offering. They sent me the packing material I neede... READ MORE

“This was so easy! I followed guidelines for assessing the condition of my ipad and agreed to the price that uSell was offering. They sent me the packing material I needed. Within days I had confirmation that my ipad had been received and they agreed to my assessment (they actually paid me about $1.50 more then originally proposed). The money was deposited in my paypal account - so easy.” READ LESS

I Sold
Apple iPhone 6 16GB (Verizon) / Good
by Chelsea S
03/02/2016

“Sent in a phone with nothing broken on it, and got a very vague and shady "screen moves when pressed" during the phone check and immediately knocked down the price $60.00... READ MORE

“Sent in a phone with nothing broken on it, and got a very vague and shady "screen moves when pressed" during the phone check and immediately knocked down the price $60.00. "Screen moves when pressed" doesn't make any sense. You just wanted to find a way to knock the price down once you got the phone. Bad business, uSell. I'll be letting my friends know not to go with this company.” READ LESS

I Sold
Apple iPhone 6 16GB (AT&T) / Damaged
by Katy B
03/01/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I tried to contact them about the issues they supposedly had with my phone and never received any kind of response so my offer expired & still haven't heard back from any... READ MORE

“I tried to contact them about the issues they supposedly had with my phone and never received any kind of response so my offer expired & still haven't heard back from anyone. Complete waste of time ” READ LESS

I Sold
Apple iPhone 5s 16GB (T-Mobile) / Good
by arania b
03/01/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Took forever for 5$ ”

I Sold
Apple iPad Mini 16GB WiFi / Good
by Darlene T
03/01/2016

“In less than a 2 week period, I sent my iPad Mini and received the offer quoted me. Everything went according to plan. Excellent service!!”

I Sold
Samsung Galaxy S5 (AT&T) / Flawless
by Marilyn C
03/01/2016

“I had no problems. I sent my phones in and they sent the checks like they promised. I recommend shell to sell your phone”

I Sold
Apple iPhone 5s 32GB (T-Mobile) / Good
by Justin N
02/29/2016

“Very awesome. Perfect transaction. Would highly recommend! ”

I Sold
Apple iPhone 5 16GB (AT&T) / Good
by Elisabeth T
02/29/2016

“Great experience , very smooth transaction ”

I Sold
LG G2 (Verizon) / Good
by Marc S
02/29/2016

“After mailing a phone in Good, not Flawless, condition, I received an e-mail indicating that the phone was damaged, at which point uSell reduced the offered payment by ro... READ MORE

“After mailing a phone in Good, not Flawless, condition, I received an e-mail indicating that the phone was damaged, at which point uSell reduced the offered payment by roughly half. It is obvious that uSell assumed that, once mailed, I would accept the reduced offer. I will not recommend uSell to friends and family.” READ LESS

I Sold
Apple iPod Touch 4th Generation 8GB / Good
by Laurie S
02/29/2016

“Everything was quick and easy ”

I Sold
Apple iPhone 5s 32GB (Verizon) / Damaged
by Marc S
02/29/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Phone met all published requirements to sell as Good, not Flawless, and operates as new. It is obvious that uSell assumes that, once mailed, sellers will accept any amou... READ MORE

“Phone met all published requirements to sell as Good, not Flawless, and operates as new. It is obvious that uSell assumes that, once mailed, sellers will accept any amount offered. I will not recommend uSell to friends and family.” READ LESS

I Sold
Apple iPhone 5s 32GB (Sprint) / Good
by Rick S
02/29/2016

“Fast and easy, awesome experience!!!”

I Sold
Samsung Galaxy S III SGH-I747 (AT&T) / Good
by Abe M
02/29/2016

“Easy process. I've sold several phones to different companies and this was one of the easiest.”

I Sold
Apple iPhone 5 16GB (Verizon) / Good
by Kelly O
02/29/2016

“Fast and easy ”

I Sold
Samsung Galaxy S5 (AT&T) / Damaged
by jeff m
02/29/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“they said phone in poor condition,so i had them send it back. Went to gazelle got full price ”

I Sold
BlackBerry Classic (Verizon) / Damaged
by Jeremy H
02/29/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Sent in my BlackBerry Classic that was in "MINT" condition and flawless. I still even have the original packaging and box that I purchased the device with, but was unable to send in the phone and box due to the packaging uSell provided. ... READ MORE

“Sent in my BlackBerry Classic that was in "MINT" condition and flawless. I still even have the original packaging and box that I purchased the device with, but was unable to send in the phone and box due to the packaging uSell provided. When I shipped the device in, again it was in mint working condition, and had a full charge and recently wiped and booted without issues. After shipping the phone in, received notice that it is in "Damaged" condition and significantly lower quote from $99.60 to $17. It was hard enough to part with this phone at $99, considering I just bought it in Sept 2015 for $350, but no one would offer anything near $99 for it. When I received my device, it no longer boots and displays an Operating System based error, which means it is essentially "bricked" and no longer working. I am extremely dissatisfied with this service, and now have to find 3rd party unsupported tools and software to determine if the device can even be salvaged and get back to a working state. I see this as a poorly executed scam to lower the value of goods, so you and your company can make more money on trades and resell devices. I will be sure to report this to the Better Business Bureau and any other outlet that protects consumers, to ensure services such as this are held responsible for duping people and scamming them out of money” READ LESS

I Sold
Apple iPhone 4 8GB (AT&T) / Good
by JULIE D
02/29/2016

“EXCELLENT service!! I would definitely recommend this to anyone who has an unused phone - very easy to determine value and a straight forward process for mailing it and ... READ MORE

“EXCELLENT service!! I would definitely recommend this to anyone who has an unused phone - very easy to determine value and a straight forward process for mailing it and getting paid.” READ LESS

I Sold
Samsung Galaxy Note 5 (Verizon) / Damaged
by Robert E
02/29/2016

“Initially this phone was damaged in transit before being received by your company. Troy in customer service worked to get me the full quote for the phone. I could not be ... READ MORE

“Initially this phone was damaged in transit before being received by your company. Troy in customer service worked to get me the full quote for the phone. I could not be happier with the result. ” READ LESS

Support Email
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THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.