Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
All 12865 customer reviews
I Sold
Samsung Galaxy S III SCH-I535(Verizon) / Good
by jerry s
07/10/2015

“Quick even increased offer after inspecting the phone”

I Sold
Samsung Galaxy S4 SCH-I545 (Verizon) / Damaged
by jerry s
07/10/2015

“Excellent experience Everything was done in a timely fashion ”

I Sold
Apple iPhone 5s 32GB (AT&T) / Damaged
by Nikita S
07/10/2015

“Took a long time for everything to get finalized. Other than that it was great. ”

I Sold
Apple iPhone 5 16GB (Sprint) / Damaged
by James y
07/10/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Phone was in fair condition everything worked but somehow it ended up being damaged ”

I Sold
Apple iPhone 4S 32GB (Verizon) / Good
by Vanessa W
07/10/2015

“Very easy-to-use. Really nice that the company offered easy to follow directions and sent email updates through each step of the process. Would definitely use again.”

I Sold
Apple iPhone 6 16GB (Verizon) / Flawless
by Walter R
07/10/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“USELL IS THE BEST. ”

I Sold
Apple iPhone 5c 8GB (Verizon) / Damaged
by Bryce S
07/10/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“U were not helpful and game me 5 dollars for my phone”

I Sold
Apple iPhone 4 8GB (AT&T) / Flawless
by Connie p
07/10/2015

“Very efficient and quick. Got my prepaid package to mail my phone in and then promptly received my check!!! No hassle. No problems. ”

I Sold
Apple iPhone 6 16GB (Other Carrier) / Good
by Amy S
07/10/2015

“The updates took forever ”

I Sold
Samsung Galaxy S III SCH-I535(Verizon) / Good
by Michael G
07/10/2015

“The transaction went quick and smooth. I would sell other phones to usell”

I Sold
HTC One X PJ83100 / Flawless
by john b
07/10/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Disappointed that you said the screen was cracked. It wasn't when it left.”

I Sold
Apple iPhone 5c 8GB (Verizon) / Damaged
by Daniah K
07/10/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“It was a horrible experience and got my deceive back ”

I Sold
Samsung Galaxy S4 SCH-I545 (Verizon) / Good
by Amber P
07/10/2015

“My experience was great. They kept me updated and I got the amount quoted to me after I sent in the phone. I will use again ”

I Sold
Apple iPhone 5s 16GB (Verizon) / Good
by Jason H
07/10/2015

“Took forever. Tried contacting them, just sent me a form email. Probably look elsewhere next time”

I Sold
HTC One (Verizon) / Good
by Kyle S
07/10/2015

“I initially sold my device to uSell for a price of ~$88 when I did the check out process. After a few weeks of not receiving my package I contacted customer service since my offer was set to expire after 30 days. I was given a link to the shipping label and had to get my own shipping container to ship my phone. ... READ MORE

“I initially sold my device to uSell for a price of ~$88 when I did the check out process. After a few weeks of not receiving my package I contacted customer service since my offer was set to expire after 30 days. I was given a link to the shipping label and had to get my own shipping container to ship my phone. It should have arrived right at the end of my 30 day period, but maybe it arrived shortly thereafter. In either case, upon receipt I received an email saying my "new offer" was only for $40.50 (less than half the original offer despite no change in the condition of my device). Sure, I could have had them send me back my device to sell elsewhere, but quite frankly I don't care enough for the hassle for the $50 difference. What I do care about is the "bait and switch" tactic employed by uSell, so I will not be using their service for anything in the future and would highly recommend looking elsewhere to anyone looking to sell their old device. Too bad this feedback will not be seen by the public and likely ignored by uSell's customer service personnel. ” READ LESS

I Sold
Apple iPhone 6 16GB (Verizon) / Damaged
by ryan t
07/10/2015

“Submittee by phone as the worst possible condition listed as it matched up with their description of damaged. Offer was $192. Revised offer decreased to $49. 1/4 of th... READ MORE

“Submittee by phone as the worst possible condition listed as it matched up with their description of damaged. Offer was $192. Revised offer decreased to $49. 1/4 of the original offer for usells worst possible condition? Very misleading and dishonest. Would not sell again” READ LESS

I Sold
Samsung Galaxy S4 SCH-I545 (Verizon) / Flawless
by robert s
07/10/2015

“Best price around.”

I Sold
Apple iPhone 5c 16GB (T-Mobile) / Good
by Barbara W
07/10/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Great ppl willing to work with me”

I Sold
LG G3 D850 (AT&T) / Damaged
by ryan f
07/10/2015

“Got the job done at a good rate just took alittle longer than I thought to get check”

I Sold
Apple iPhone 4S 8GB (AT&T) / Good
by Ira B
07/10/2015

“I was very satisfied and impressed with the honesty of the company. Will use them again. ”

Support Email
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THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.