Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
All 12865 customer reviews
I Sold
Kyocera Rise (Other Carrier) / Damaged
by Alexandra p
08/08/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“I was okay”

I Sold
Apple iPhone 5 16GB (AT&T) / Good
by Todd M
08/08/2015

“I felt like it was a bait and switch. You offered me one price, you get the product and tell me the screen is cracked and then offer me a lower adjusted price. I didn't s... READ MORE

“I felt like it was a bait and switch. You offered me one price, you get the product and tell me the screen is cracked and then offer me a lower adjusted price. I didn't send a cracked iPhone and I know it but I couldn't prove it since you had the item and i suppose it could have gotten cracked in transit but I cannot prove it. So what choice did i have? Really??” READ LESS

I Sold
Apple iPhone 5 16GB (AT&T) / Flawless
by Rick M
08/08/2015

“It was good working with your company and the payment was good. Thanks”

I Sold
HTC One (Verizon) / Good
by Steve K
08/08/2015

“I was given a much higher price than what was offered after they "inspected" my device. My phone was in perfect working and cosmetic order before sending it to uSell in t... READ MORE

“I was given a much higher price than what was offered after they "inspected" my device. My phone was in perfect working and cosmetic order before sending it to uSell in their packaging. My wife sent them the same phone in slightly worse condition and recieved full price. USell just kept saying its a common defect in the phone take the offer or leave it. Please beware and take pictures of and with your device before sending it to uSell, don't screwed like I did. ” READ LESS

I Sold
Apple iPhone 5s 32GB (AT&T) / Good
by Jacob H
08/08/2015

“Fast easy and most cash offered!”

I Sold
Samsung Galaxy S5 (T-Mobile) / Good
by Christopher L
08/08/2015

“Price received was fair and my shipping kit arrived quickly. However, once it was sent back, it took entirely too long for the phone to be processed and a check sent. It ... READ MORE

“Price received was fair and my shipping kit arrived quickly. However, once it was sent back, it took entirely too long for the phone to be processed and a check sent. It sat in the evaluation status for almost 6 days before the check was sent, nowhere near the time frame advertised on the site. Will likely do business elsewhere next time.” READ LESS

I Sold
Apple iPhone 5 32GB (AT&T) / Flawless
by Ronald M
08/08/2015

“Every thing happened in a timely manner just as it was supposed to.”

I Sold
Samsung Galaxy Light SGH-T399 (T-Mobile) / Good
by Jaime L
08/08/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“felt it was a good amount of money”

I Sold
Apple iPhone 5 16GB (AT&T) / Good
by Chris H
08/08/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“They reduced price, due to pink color on screen, this phone was in mint condition. Took $20 off, could have sold it for more. Good note is its fast and convenient.”

I Sold
Samsung Galaxy S4 SCH-I545 (Verizon) / Good
by Jay S
08/08/2015

“Fast service and Super Fair in their quotes. USell was the best price of any others available. Would recommend them anytime!”

I Sold
Apple iPhone 5c 8GB (Verizon) / Good
by Charlotte B
08/08/2015

“quick and easy”

I Sold
Samsung Galaxy S5 (Other Carrier) / Flawless
by Shaunterra H
08/08/2015

“Loved it fast and easy”

I Sold
Apple iPhone 5 16GB (AT&T) / Flawless
by Michael D
08/08/2015

“Fast turn--around, very pleased.”

I Sold
Samsung Galaxy S III SGH-I747 (AT&T) / Good
by Stephaine H
08/08/2015

“Got a $14+ better offer than Gazelle, the shipping took longer than mentioned. I mailed it on the 13th it wasn't received until the 23rd & I didn't hear from Usell until ... READ MORE

“Got a $14+ better offer than Gazelle, the shipping took longer than mentioned. I mailed it on the 13th it wasn't received until the 23rd & I didn't hear from Usell until 25th that my device was getting expected & didn't receive an email about the check being mailed until the 29th. So the process takes longer than the 12 days from mail date to receive check that's advertised. ” READ LESS

I Sold
Apple iPhone 4 8GB (AT&T) / Good
by Shannon J
08/08/2015

“Very easy process!! Thank you ”

I Sold
LG G3 LS990 (Sprint) / Flawless
by Idell M
08/08/2015

“Under sold me but please with how smooth the processes was...”

I Sold
Samsung Galaxy S5 (AT&T) / Damaged
by McKenzie H
08/08/2015

“Better than I expected”

I Sold
Apple iPhone 5c 16GB (AT&T) / Damaged
by Hannah F
08/08/2015

“I had a great experience with Usell”

I Sold
Samsung Galaxy S III SCH-R530 (Other Carrier) / Good
by Gwendolyn S
08/08/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Usell is probably the best site I would want to use to turn in ur phones for cash. My experience with them was 👍 I suggest usell.com to turn in ur used cell phon... READ MORE

“Usell is probably the best site I would want to use to turn in ur phones for cash. My experience with them was 👍 I suggest usell.com to turn in ur used cell phones” READ LESS

I Sold
Apple iPhone 6 64GB (Verizon) / Damaged
by Joseph C
08/08/2015

“The process was very smooth and easy. Would recommend to anyone who had an old or damaged phone they wanted to get rid of. Thanks!”

Support Email
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THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.