A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I felt my phone was in excellent condition and that the buyer must of gotten out a microscope to find any scratches on the surface. However, the price was better than oth... READ MORE
“I felt my phone was in excellent condition and that the buyer must of gotten out a microscope to find any scratches on the surface. However, the price was better than other websites that I checked into so that makes me happy.” READ LESS
“Very fast service and the check came quickly! Will definitely be using in the future. ”
“Smooth process , no problems”
“Told me I would get $45 before I sent the phone. Then changed it to $0.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Smoothe, Honest and fast”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Outstanding! Always a Pleasure!”
“Sent in my phone. Emailed them to request status update, they promptly replied very professionally. Paypal payment received super quick. Couldn't have been much simpler. ”
“Great and easy”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I was paid. It was easy. However, I sent what I still believe was a flawless condition phone which uSell said they would pay $115 for, only to be told that there were dents on the bottom so they would only pay $91. The ONLY way to determine if their allegations about dents were correct was to decline the offer and have the phone mailed back. They provided no pictures of the alleged damage. (It was at this point I learned that the buyer was actually MyTeCell, not uSell which had provided the initial quote.) ... READ MORE
“I was paid. It was easy. However, I sent what I still believe was a flawless condition phone which uSell said they would pay $115 for, only to be told that there were dents on the bottom so they would only pay $91. The ONLY way to determine if their allegations about dents were correct was to decline the offer and have the phone mailed back. They provided no pictures of the alleged damage. (It was at this point I learned that the buyer was actually MyTeCell, not uSell which had provided the initial quote.) The phone was always in a case and never dropped. I examined it carefully before packing it very, very carefully in multiple layers of bubble wrap. I still don't believe that I overlooked dents on it when I prepared it for shipping. However, it wasn't worth the hassle of getting it back to resell for about $25. If uSell, or in this case its affiliate MyTeCell, won't provide proof of alleged damage, I suggest anyone selling through them take very detailed pictures of their phone before mailing it in so that they can dispute allegations of damage. I believe that the problem was caused by the fact that MyTeCell, rather than uSell which gave the initial quote, ended up buying the phone. I had no similar problems with an iPhone actually purchased by uSell at the same time. I ended up feeling like I"d been the victim of a bait and switch. uSell gave me quotes on 2 phones and honored the quote on the one they actually bought (my husband's phone which had been treated more roughly.) However, another company, MyTeCell bought this phone (which was actually in better condition) and was unwilling to honor the initial quote based on (alleged) damage. Rereading the reviews on MyTeCell, I see that I am not the only one who has had this experience. uSell's reviews are much better. Maybe uSell should consider dropping its relationship with MyTeSell.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Good experience although I didn’t agree with the buyers assessment of my phone”
“Super fast and professional!”
“Process was smooth and went quickly. Fair price.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Took them several weeks to finally send the shipping envelope. Then, sent in an iPhone in pristine condition and they downgraded the value by about 25% because the had i... READ MORE
“Took them several weeks to finally send the shipping envelope. Then, sent in an iPhone in pristine condition and they downgraded the value by about 25% because the had it had a “slight discoloration”. The phone had zero scratches, dent, nicks, anything but apparently had a slight discoloration. I had the option to have them return the phone and sell it somewhere else but it took more ham 4 weeks just to receive the shipping box, send it in, and receive the offer. Didn’t really think it was worth the hassle to ask for the phone back. Super disappointed in the bait and switch treatment. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“They explained why they changed my description of the device and I accepted their lower price because it was still higher than any other.”
“Got the price that was quoted. Very pleased ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Whoever evaluated the condition of my phone was either a poor evaluator or was just dishonest. I said the phone was flawless and I got an email saying it was in good cond... READ MORE
“Whoever evaluated the condition of my phone was either a poor evaluator or was just dishonest. I said the phone was flawless and I got an email saying it was in good condition because of some scratches near the stylus. I had the phone returned to me and took it to GameStop at the local mall where they said it was perfect and gave me $108 for it. $4 less than the original uSell offer. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“usell is very unreliable. you guys gave e an offfer for $306. 95 for Good condition or perfect . i sent my phone to you all in perfect condition but you guys said it was ... READ MORE
“usell is very unreliable. you guys gave e an offfer for $306. 95 for Good condition or perfect . i sent my phone to you all in perfect condition but you guys said it was just in good condition. come to find out you all lowered my offer. even though you told me something different. i rate usell one star because you suck” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Worthwhile to get a bit of return on an old device”
“Very fast and efficient. I thought I received a fair price and I am happy with the entire process. ”
“as expected...will consider using you again.”