Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
All 12865 customer reviews
I Sold
Apple iPhone 5 16GB (AT&T) / Good
by Ethan P
04/19/2016

“Phone was sold for a lot less than anticipated. Will not be recommending to others. ”

I Sold
Samsung Galaxy S4 SGH-M919 (T-Mobile) / Damaged
by Tiffany D
04/19/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“My phone is even more messed up then before I sent it to your company. First off it took a month to receive the kit and then it took yall more than a week to send it bac... READ MORE

“My phone is even more messed up then before I sent it to your company. First off it took a month to receive the kit and then it took yall more than a week to send it back. The whole process was a mess I would recommend this company next time I'll go with your competition. And my phone is more messed up then when I sent it to yall. Did yall mess it up more so I can't sell it at all ??? This is a disgrace. Totally unsatisfied ” READ LESS

I Sold
Apple iPhone 6 16GB (Unlocked) / Good
by Ricardo M
04/19/2016

“I disagree with my final offer but I guess it was too late”

I Sold
Samsung Galaxy Note 4 (Verizon) / Good
by Dusty G
04/19/2016

“Quick easy and very fair price fast payment ”

I Sold
Apple iPhone 5 16GB (T-Mobile) / Damaged
by James C
04/19/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Would never use or recommend Usell. Bait and switch feeling to my interactiosn with them.”

I Sold
Apple iPad 2 16gb Wifi / Flawless
by Linda A
04/19/2016

“Received more money than Gazelle would've paid and it was just as easy!”

I Sold
Samsung Galaxy S5 (AT&T) / Damaged
by Velma M
04/19/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“The phone I put into the mail was most certainly NOT damaged. If you want to make such claims, you should have provided photos to prove your claim there was damage. Any... READ MORE

“The phone I put into the mail was most certainly NOT damaged. If you want to make such claims, you should have provided photos to prove your claim there was damage. Any damage must have happened during shipping and therefore would suggest that the packing material you provided was inadequate, which, incidentally, was how I felt when I examined said mentioned shipping material. I won't be using this service in the future, however.” READ LESS

I Sold
LG Leon LGMS345 / Good
by jasmine h
04/18/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“because i did not know exactly what phone i had. i chose the picture that looked liked the the phone i had and then you guys told me you can not take my phone so yes one ... READ MORE

“because i did not know exactly what phone i had. i chose the picture that looked liked the the phone i had and then you guys told me you can not take my phone so yes one star it is..” READ LESS

I Sold
Samsung Galaxy S4 SGH-M919 (T-Mobile) / Good
by Pedro A
04/18/2016

“Thank you. Nice offer :-) Highly recommended”

I Sold
Apple iPhone 5s 16GB (AT&T) / Damaged
by Aquala H
04/18/2016

“ If you put in the information truthfully & follow the steps of sending if off , they'll give you the quote they gave you . But what I don't like (the reason why I didn't... READ MORE

“ If you put in the information truthfully & follow the steps of sending if off , they'll give you the quote they gave you . But what I don't like (the reason why I didn't give 5 stars) is that the phone was worth more . I later found out ” READ LESS

I Sold
Apple iPhone 6 64GB (Verizon) / Damaged
by Michael D
04/18/2016

“Everything was very easy. Thanks so much”

I Sold
Samsung Galaxy S5 (Sprint) / Damaged
by Aileen A
04/18/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Usell offered 100$ for Galaxy S5 and once they received it they wanted to give me 10$ claiming it had image distortion. I didnt have a image problem before or after recei... READ MORE

“Usell offered 100$ for Galaxy S5 and once they received it they wanted to give me 10$ claiming it had image distortion. I didnt have a image problem before or after receiving the cell back. I wish i could upload some pics so everyone can see. I tested and even sold it for 100$ locally .. Thank God it was returned to me without a crack screen like other feedbacks claimed.” READ LESS

I Sold
Apple iPhone 5s 32GB (Sprint) / Damaged
by Amanda N
04/18/2016

“Super easy, thanks. ”

I Sold
Apple iPhone 5s 16GB (Other Carrier) / Damaged
by Shurkorian H
04/18/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Great, took a little while to receive my payment, but other than that it was excellent.”

I Sold
Samsung Galaxy S4 SGH-M919 (T-Mobile) / Flawless
by Paul M
04/18/2016

“over all vary well done. Easy to use and I would recommend to anyone”

I Sold
Samsung Galaxy S III SGH-I747 (AT&T) / Good
by Mike B
04/18/2016

“They always seem to low-ball every phone they receive. USell is a bit of a bait-n-switch scam.”

I Sold
Apple iPhone 6 16GB (Sprint) / Damaged
by Ricky G
04/18/2016

“It was fast an easy did take longer then thought to get back to me after they had my phone but after they said it was clear I got my check fast will be using this again ”

I Sold
Samsung Galaxy S III SCH-I535(Verizon) / Damaged
by Brenda W
04/18/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“You claimed the phone was damaged I saw nothing”

I Sold
Apple iPhone 5s 16GB (Verizon) / Good
by Laurie M
04/18/2016

“Process was quick and easy. I would definitely recommend using uSell. My only suggestion is to inform customers that when they don't include the SIM Card with the phone ... READ MORE

“Process was quick and easy. I would definitely recommend using uSell. My only suggestion is to inform customers that when they don't include the SIM Card with the phone the quoted offer goes down $15.00 your directions said we didn't have to send SIM Card but it didn't mention the offer would go down.” READ LESS

I Sold
Apple iPhone 6 16GB (AT&T) / Good
by Victoria T
04/18/2016

“Great. They did exactly what they said they would do. I appreciate that ”

Support Email
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THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.