Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
All 12865 customer reviews
I Sold
HTC Droid DNA / Good
by Zhipeng X
05/09/2016

“Very easy process”

I Sold
Apple iPhone 5s 16GB (Verizon) / Flawless
by LINDSEY B
05/09/2016

“I've used uSell before and had a great experience so I used it again. This time I sent a brand new phone that I only owned a few months, it was in flawless condition. Des... READ MORE

“I've used uSell before and had a great experience so I used it again. This time I sent a brand new phone that I only owned a few months, it was in flawless condition. Despite their packaging, the screen must have smashed during delivary. They emailed with a change in condition and cash offer. It was frustrating because it was a brand new phone and I had no way to prove to them that it wasn't broken when I sent it. And the email didn't have an option to chat with anyone or a despute line or anything which I think they should. Although I'm sure people try to scam them often. Take a picture of product before sending it may be helpful for proof.” READ LESS

I Sold
Apple iPhone 6 64GB (Verizon) / Damaged
by courtney t
05/08/2016

“easy to sell my phone.”

I Sold
Apple iPad Air 16GB WiFi / Damaged
by Theresa I
05/08/2016

“Very pleased I was able to get something for my badly damaged iPad. I would recommend this service and use them again”

I Sold
LG G Stylo LS770 / Damaged
by Elizabeth W
05/08/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Didn't buy my phone after u agreed on a price ”

I Sold
Samsung Galaxy S6 (Verizon) / Flawless
by Fred W
05/08/2016

“Exceeded everything they said would happen. Pleasantly surprised ”

I Sold
Samsung Galaxy S5 (T-Mobile) / Damaged
by Cristin P
05/08/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Phone was fine when I shipped it, was told it was damaged. Load of Crap ”

I Sold
Apple iPhone 5s 16GB (AT&T) / Damaged
by Kalea F
05/08/2016

“Quick and easy way to make some extra cash off your old phones”

I Sold
Apple iPhone 5 16GB (Verizon) / Good
by Kathy S
05/08/2016

“Transaction was fast and easy!”

I Sold
Apple iPad 2 32gb WiFi / Good
by Keturah P
05/08/2016

“Great, easy and quick ”

I Sold
Apple iPad 2 32gb WiFi + 3G (Verizon) / Good
by Jeff M
05/08/2016

“uSell offered more money than any of the other guys. My iPad was in perfect condition and uSell agreed. They paid the full amount. In addition, they make shipping very ea... READ MORE

“uSell offered more money than any of the other guys. My iPad was in perfect condition and uSell agreed. They paid the full amount. In addition, they make shipping very easy. They send you the shipping material and they pay for it. These guys are great and I will continue to use them in the future. I previously sold an old iPhone to them with the same great results. ” READ LESS

I Sold
Apple iPhone 5s 16GB (Verizon) / Flawless
by Alan M
05/08/2016

“They said screen had discoloration reduced offer by $20 ”

I Sold
Samsung Galaxy S4 Mini SCH-i435 (Verizon) / Good
by Liz Z
05/08/2016

“Was very disappointed that I got an estimate of $22 for my phone, then after I sent it I got a revised estimate of $14.80. I was stuck. I felt like this was bait and swi... READ MORE

“Was very disappointed that I got an estimate of $22 for my phone, then after I sent it I got a revised estimate of $14.80. I was stuck. I felt like this was bait and switch. The phone was in perfect condition and there was no "peeling of the home key" as was put in the comments for the revised estimate. At least the communication of ripping me off was good. ” READ LESS

I Sold
Apple iPad Mini 16GB WiFi / Damaged
by Jamiya W
05/08/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“The iPad was in good use and condition and all I got for it was 17.60$ that was worth way more then that I will not be using useless again ”

I Sold
Apple iPhone 6 64GB (AT&T) / Damaged
by Tyler N
05/08/2016

“Great service, thanks!”

I Sold
Samsung Galaxy Note 4 (T-Mobile) / Good
by Vallean J
05/08/2016

“It was a smooth transition. Something I can't wait to hopefully do again soon. Trying to figure out what else I can sell 😊”

I Sold
HTC One M8 (Verizon) / Good
by Katherine G
05/08/2016

“Great experience ”

I Sold
Apple iPhone 6 16GB (T-Mobile) / Flawless
by Michael D
05/08/2016

“Provided conflicting and inconsistent direction on preparing the phones for sale and reneged on their offer even though the phones were in perfect condition and as descri... READ MORE

“Provided conflicting and inconsistent direction on preparing the phones for sale and reneged on their offer even though the phones were in perfect condition and as described. Horrible company that has no chance of competing with Gazelle for honesty and customer service. Would never waste my time with this company ever again! ” READ LESS

I Sold
Samsung Galaxy S4 SCH-I545 (Verizon) / Good
by Drew S
05/08/2016

“You could get more money (but not much) by selling a phone yourselfor but this couldn't have been more convienent. Had my money within a couple of days.”

I Sold
Samsung Galaxy S5 (AT&T) / Flawless
by Kim V
05/07/2016

“Great price offered for my phone. Fast payment!!”

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Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.