Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
All 12865 customer reviews
I Sold
Samsung Galaxy S5 (Verizon) / Good
by Lourdes F
07/07/2016

“Seamless experience! No problems at all selling my smartphone! Highly recommended! ”

I Sold
Apple iPhone 5s 16GB (Verizon) / Damaged
by Russell P
07/07/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“The worst it took forever and thy quoted me for one thing then came up wit another bs price of 3 bucks for a iPhone ”

I Sold
Apple iPhone 5s 16GB (Verizon) / Flawless
by Ashley R
07/07/2016

“I have dealth with USell many times and never once have i had a problem. I am just a little confused as to why it has been so long and i have yet to receive payment. I us... READ MORE

“I have dealth with USell many times and never once have i had a problem. I am just a little confused as to why it has been so long and i have yet to receive payment. I usually receive payment the day or day after they recieve my device. ” READ LESS

I Sold
Apple iPhone 4S 8GB (Verizon) / Flawless
by Ashley R
07/07/2016

“I have dealt with usell for many transactions. This is by far the slowest service i have received. Normally i would have my money in my paypal by now. But i have yet to r... READ MORE

“I have dealt with usell for many transactions. This is by far the slowest service i have received. Normally i would have my money in my paypal by now. But i have yet to receive it and you have had my device for a few days. ” READ LESS

I Sold
Samsung Galaxy S6 (Verizon) / Damaged
by scott h
07/06/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“still haven't received my check”

I Sold
Apple iPhone 6 16GB (Verizon) / Damaged
by John e
07/06/2016

“thanks for service”

I Sold
HTC One M8 (Verizon) / Good
by Mark R
07/05/2016

“fast and easy transaction”

I Sold
Apple iPhone 5s 16GB (Verizon) / Good
by Ray H
07/05/2016

“Good company to do business with”

I Sold
Apple iPhone 6s 16GB (AT&T) / Damaged
by Anthony G
07/05/2016

“Good offer, good communication, quick payment. ”

I Sold
Samsung Galaxy Note 5 (AT&T) / Flawless
by James M
07/05/2016

“Great experience. It was quick and easy”

I Sold
Apple iPhone 5c 16GB (AT&T) / Damaged
by Jacob D
07/05/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“uSell originally offered me ~$51.00 for my iPhone 5C 16gb -- which was slightly better than what related companies offered (i.e., Gazelle). The process to send the phone... READ MORE

“uSell originally offered me ~$51.00 for my iPhone 5C 16gb -- which was slightly better than what related companies offered (i.e., Gazelle). The process to send the phone in was painless. However, after a week or so I received a greatly reduced offer of ~$9.00 for the phone due to their evaluation. They stated the damage/wear to the phone would makes the phone NOT considered "fair" condition. The phone was certainly not in perfect shape, but it was also NOT cracked -- in the end, the final offer they gave me was lower than what AT&T would offer (which is saying alot) and lower than what just simply scrapping the phone would get. I was disappointed in wasting that much time. ” READ LESS

I Sold
Samsung Galaxy S6 Edge (Verizon) / Damaged
by Brittany R
07/05/2016

“Easy process, great timeline for payment. ”

I Sold
Samsung Galaxy S7 (Sprint) / Flawless
by Sherry M
07/05/2016

“Excellent service. Fast and easy. ”

I Sold
Samsung Galaxy Note 5 (Sprint) / Flawless
by Sherry M
07/05/2016

“I would definitely recommend uSell to anyone. They make the whole process effortless. They keep you informed regarding the status of your transaction and the check was... READ MORE

“I would definitely recommend uSell to anyone. They make the whole process effortless. They keep you informed regarding the status of your transaction and the check was in the mail. I have dealt with other companies and the service didn't compare to uSell. They gave me quotes on phones that were practically new and flawless, and then they found ways to downgrade the condition and offered me half of the original quote. It was a scam and I would never use there service again. I always get the best service from uSell. ” READ LESS

I Sold
Apple iPhone 5s 16GB (AT&T) / Damaged
by gregory l
07/05/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Great job good service willl use again.”

I Sold
Apple iPhone 6s 16GB (Verizon) / Flawless
by Mariah S
07/04/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“They are excellent with everything. Sent your money within a week. Doesn't take long at all and they work very well with you. ”

I Sold
Samsung Galaxy S6 Active (AT&T) / Good
by Christopher H
07/04/2016

“Great job”

I Sold
Apple iPhone 5c 8GB (Verizon) / Good
by Deepak C
07/04/2016

“Two return packs were sent to my home. I used one of them, but kept getting e-mails about the other pack expiring. You should look to synchronize duplicate packs for the ... READ MORE

“Two return packs were sent to my home. I used one of them, but kept getting e-mails about the other pack expiring. You should look to synchronize duplicate packs for the same customer on your back-end system, so that your customers aren't spammed unnecessarily. Other than this annoyance, my overall experience was good.” READ LESS

I Sold
Apple iPhone 5c 16GB (T-Mobile) / Flawless
by LARRY C
07/04/2016

“I won't recommend u-sell to anyone because I know for a fact that the reason you said about the condition of the phones was not true . I had the company we bought our new... READ MORE

“I won't recommend u-sell to anyone because I know for a fact that the reason you said about the condition of the phones was not true . I had the company we bought our new phones look at both phones and the only thing they said was mine had scratches but hers was great” READ LESS

I Sold
Apple iPhone 6 Plus 16GB (Sprint) / Good
by Brent B
07/04/2016

“Better than expected didn't think I would get that much. Gazelle and esell only offered me 87 and 40 respectively ”

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Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.