Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
All 12865 customer reviews
I Sold
Apple iPhone 4S 16GB (AT&T) / Good
by Gregory N
06/08/2015

“All went as described.”

I Sold
Samsung Galaxy Note SGH-i717 / Good
by Gregory N
06/08/2015

“All went as described.”

I Sold
Apple iPhone 4S 16GB (AT&T) / Good
by Gregory N
06/08/2015

“All went as described.”

I Sold
Apple iPhone 4S 16GB (AT&T) / Good
by Gregory N
06/08/2015

“All went as described.”

I Sold
Motorola Droid RAZR M XT907 / Good
by Mary Jo L
06/08/2015

“Process went very smoothly. This is the second time we've used uSell.”

I Sold
Apple iPhone 5 16GB (AT&T) / Good
by peggy b
06/08/2015

“I was very pleased by the amount offered for my old phone. It was more that AT&T offered me. I also was pleased by the ease of the process.”

I Sold
Apple iPhone 4S 16GB (AT&T) / Good
by Brooke M
06/08/2015

“The order went fast. I got all my emails tracking the status of the order. Payment was made promptly.”

I Sold
Apple iPhone 5 16GB (AT&T) / Damaged
by Scott P
06/07/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Finally a response from you at uSell after six days and my deadline nearing? What does that indicate to you about speaking to one of your reps? USell's customer service is rotten. 888-744-0042called every day and messages left, yet never receiving a call back after you indicate that I would be able to speak representative? The iPhone that I sent to you is in excellent shape not only according to myself, but to the Knox St., Apple store in Dallas that gave me your company information, telling me that you do a good job. From here on out that will be indicated otherwise. It does not have a damn or pink hue, nor has it ever. The display on that iPhone is flawless, and always has been. You also received the protective cover box that has been on the phone for the last two years that has protected it all that time.... READ MORE

“Finally a response from you at uSell after six days and my deadline nearing? What does that indicate to you about speaking to one of your reps? USell's customer service is rotten. 888-744-0042called every day and messages left, yet never receiving a call back after you indicate that I would be able to speak representative? The iPhone that I sent to you is in excellent shape not only according to myself, but to the Knox St., Apple store in Dallas that gave me your company information, telling me that you do a good job. From here on out that will be indicated otherwise. It does not have a damn or pink hue, nor has it ever. The display on that iPhone is flawless, and always has been. You also received the protective cover box that has been on the phone for the last two years that has protected it all that time. Once again, The iPhone that I sent to you is in excellent shape not only according to myself, but to the Knox St., Apple store in Dallas that gave me your company information, telling me that you do a good job. From here on out that will be indicated otherwise. Your customer service line of 888-744-0042 needs to have operators to speak with. If you have many operators and they are all speaking with individuals and not able to call me back after six days, we can all tell what you're really busy with and in reality what other people think about you as well after receiving a quote followed by a counter offer...You wait till right before my time expires after I've emailed you more than five times concerning your statement that the phone was in poor condition. All you have to do is go to settings in order to brighten the dimmer. The dimmer worked fine with myself and still does with you. My phone was inspected by Apple at the Apple store I made and I'm new purchase with before I traded it in. That's a poor excuseAll you have to do is go to settings in order to brighten the dimmer. The dimmer worked fine with myself and still does with you. That's a poor excuse... ” READ LESS

I Sold
Apple iPhone 5 32GB (AT&T) / Damaged
by Heather E
06/07/2015

“Great, fast, and honest process. I will return. ”

I Sold
Samsung Galaxy S4 SCH-I545 (Verizon) / Good
by Terence G
06/07/2015

“Fast and dependable”

I Sold
Motorola Droid Ultra XT1080 / Flawless
by Zachary P
06/07/2015

“Easy, FAST and the check was here only a couple days later! ”

I Sold
Apple iPhone 6 64GB (AT&T) / Flawless
by Stefano D
06/07/2015

“Since the moment I have requested a quote all information and selling phases were smooth and promptly documented. I am very impressed with tge service and would recommen... READ MORE

“Since the moment I have requested a quote all information and selling phases were smooth and promptly documented. I am very impressed with tge service and would recommend Usell to anyone is looking to sell his phone!” READ LESS

I Sold
Samsung Galaxy S5 (AT&T) / Damaged
by nicole c
06/07/2015

“Fast excellent experience!”

I Sold
Samsung Galaxy S4 SGH-I337 (AT&T) / Damaged
by Donald H
06/07/2015

“Quick delivery of my check”

I Sold
Apple iPhone 5c 8GB (AT&T) / Good
by carl s
06/07/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“but they give me X amount of dollars for my Apple but once they received it 1 down to 20 bucksmy iPhone was in good condition just about flawless”

I Sold
LG G3 VS985 (Verizon) / Damaged
by chelsea b
06/07/2015

“Transaction was fast and easy! ”

I Sold
Samsung Galaxy S4 Active (AT&T) / Good
by veronica H
06/07/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Fast n easy, not bad 4 a old cell phone collecting dust, honest in their evaluation definitely will be selling more phones 2 them in the future ”

I Sold
Apple iPhone 5 16GB (AT&T) / Damaged
by John H
06/07/2015

“Excellent. Received check promptly and for the amount initially offered.”

I Sold
Apple iPhone 5 16GB (AT&T) / Good
by Charles L
06/07/2015

“Very easy to use and hassle free! Recommend anyone selling a phone to use usell.com”

I Sold
Apple iPhone 4 8GB (AT&T) / Good
by Daniel H
06/07/2015

“Paid as promised. Thank you!”

Support Email
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THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.