Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
All 12865 customer reviews
I Sold
Apple iPad Mini 16GB WiFi / Flawless
by Kevin O
06/11/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Fast, quick, and safe service. I recommend it.”

I Sold
Apple iPhone 5 16GB (AT&T) / Damaged
by Marissa G
06/11/2015

“Great! No scams. Everything just as promised ”

I Sold
Apple iPhone 6 16GB (AT&T) / Damaged
by Alan d
06/11/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“😊very good service ”

I Sold
Apple iPhone 4S 16GB (AT&T) / Good
by Benjamin M
06/11/2015

“I was given less money because of a "small crack" on the top left side of the touchscreen, but that wasn't there when I sent it in. If there was a crack I would have noti... READ MORE

“I was given less money because of a "small crack" on the top left side of the touchscreen, but that wasn't there when I sent it in. If there was a crack I would have noticed. It seemed like it was more of a dent at the top of the screen, not a crack. ” READ LESS

I Sold
Apple iPad Air 2 16GB WiFi / Good
by Dave S
06/11/2015

“Prompt payment, service easy to use!”

I Sold
Apple iPad Air 2 16GB WiFi / Good
by Dave S
06/11/2015

“Prompt payment, service easy to use!”

I Sold
Apple iPad Air 2 16GB WiFi / Good
by Dave S
06/11/2015

“Prompt payment, service easy to use!”

I Sold
Apple iPhone 4S 16GB (Verizon) / Good
by Kay L
06/11/2015

“I feel I got a fair price & excellent service. They were prompt in getting the packing materials to me & prompt in getting my check to me. Couldn't ask for better servic... READ MORE

“I feel I got a fair price & excellent service. They were prompt in getting the packing materials to me & prompt in getting my check to me. Couldn't ask for better service.” READ LESS

I Sold
Apple iPhone 5 64GB (Verizon) / Flawless
by Robert H
06/11/2015

“My order was quickly and proficiently processed!”

I Sold
Apple iPhone 4 8GB (AT&T) / Damaged
by Tyrone T
06/11/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Very awesome and reasonable ”

I Sold
Samsung Galaxy S4 SCH-I545 (Verizon) / Flawless
by vanessa l
06/11/2015

“Excellent and timely company”

I Sold
Apple iPhone 6 Plus 16GB (Verizon) / Flawless
by Joel S
06/11/2015

“The easiest process I have done by far. Simply get your quote and mail in the provided bag and receive your check. Good email communication at every step. ”

I Sold
Apple iPhone 5 16GB (T-Mobile) / Good
by Sebris S
06/11/2015

“I first visited usell site to inquire about selling my iPhone 5 16g. I rated the phone in good condition because other than a few small scratches at the top of the device... READ MORE

“I first visited usell site to inquire about selling my iPhone 5 16g. I rated the phone in good condition because other than a few small scratches at the top of the device, it was in fact in good condition. Usell gave me a quote of 91.00, pleased with that price I agree to the offer and mailed the phone off. About a week after they received the device I received an email saying that my device is damaged and the screen shifts when touched. I know this to be completely false since my device was kept in a case the entire time I owned it and the original screen had never been replaced. As a result of these false accusations usell ultimately drop the offer from $91.00 to $51.10. I was livid simply because I know those mysterious damages were completely false. As a result I will never sell another device to usell. I have previously used gazelle before when selling other devices and everything has went without incident. The offer they make is the offer you receive. They don't give you a false offer to get your device and then make up damages to lower the check. I will continue to use gazelle and recommend friends to do the same. I will also share this experience with usell on other seller sites. ” READ LESS

I Sold
Apple iPhone 4S 16GB (AT&T) / Good
by Philip D
06/11/2015

“It's been three weeks and I've yet to receive my money. Quick to take my phone,extremely slow in giving the money back....”

I Sold
LG G3 VS985 (Verizon) / Flawless
by Darlene K
06/11/2015

“I sold my phone in flawless condition, only for you to come back and say it had a ?bad earpiece speaker?, so you lowered the price from $144 to $86.40. I highly doubt and know for a fact that the part does not and will not cost $57.60 to repair. In looking at websites for this part, at best this part would cost $15.00? To whoever bought this phone, you will obviously fix it and then turn around and most likely sell it for double, which is absurd. ... READ MORE

“I sold my phone in flawless condition, only for you to come back and say it had a ?bad earpiece speaker?, so you lowered the price from $144 to $86.40. I highly doubt and know for a fact that the part does not and will not cost $57.60 to repair. In looking at websites for this part, at best this part would cost $15.00? To whoever bought this phone, you will obviously fix it and then turn around and most likely sell it for double, which is absurd. This was my first time selling to your company and will be my last as I am highly disappointed; I knew I should have sold my phone to Gazelle, your competitor. I will NOT be recommending you to any of my friends that wants to sell their cell phones. ” READ LESS

I Sold
Samsung Galaxy S4 SCH-I545 (Verizon) / Good
by Sonya D
06/11/2015

“Amazing process and way to get rid of old phones”

I Sold
Apple iPhone 5 16GB (Verizon) / Good
by Gary T
06/11/2015

“Have not received check and can not get ahold of anyone!”

I Sold
Apple iPhone 5c 16GB (Verizon) / Damaged
by Tabitha S
06/10/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“I'm still awaiting the payment of the device I sent”

I Sold
Samsung Galaxy S4 SPH-L720T (Sprint) / Good
by latisha w
06/10/2015

“I wish I could have gotten original price”

I Sold
Apple iPhone 5 16GB (Verizon) / Damaged
by Matthew Z
06/10/2015

“Got the check really quick”

Support Email
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THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.