Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
All 12865 customer reviews
I Sold
Samsung Galaxy Note III (T-Mobile) / Damaged
by Heather L
06/22/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Was quick and easy”

I Sold
Samsung Galaxy S4 SGH-I337 (AT&T) / Damaged
by Kevin R
06/22/2015

“It went very well I would recommend y'all to others”

I Sold
Samsung Galaxy Note 4 (Verizon) / Damaged
by Lynne H
06/22/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I appreciate all the emails letting me knw when check would be on its way and the step by step process”

I Sold
Apple iPhone 5s 16GB (Unlocked) / Damaged
by Skylour E
06/22/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Terrible took way to long”

I Sold
HTC One M8 (Verizon) / Damaged
by Nick M
06/22/2015

“Great money but transaction should have been much faster otherwise great service ”

I Sold
Apple iPhone 6 64GB (AT&T) / Damaged
by Sten O
06/22/2015

“Another great transaction. Thank you Usell and the damaged phone buying community.”

I Sold
Apple iPhone 6 128GB (AT&T) / Damaged
by Sten O
06/22/2015

“A bit slow transaction, but it's understood the process can be long. Otherwise a great transaction. This is the second iPhone 6 I've sold (two of my sons have broken th... READ MORE

“A bit slow transaction, but it's understood the process can be long. Otherwise a great transaction. This is the second iPhone 6 I've sold (two of my sons have broken their phones) and selling on Usell has allowed them to then buy a cheaper phone and continue to use their cell service ” READ LESS

I Sold
Apple iPhone 5s 16GB (Verizon) / Damaged
by Sten O
06/22/2015

“I sold a broken phone and after I had spent the time to ship to the buyer, the buyer changed their mind on what they wanted to pay. They knew the phone was damaged when they decided to purchase it from me. I think that bait and switch for this kind of thing should not be allowed. The buyer agreed to buy the damaged phone, they got it and was not working and decided to sent a low ball (1/3rd damaged price) which I feel they did knowing that the seller was unlikely to want to wait any longer. After having my phone gone for severals and faced with starting the process over, I accepted the low ball offer just to be done with the process. My main point is this kind of buyer is taking advantage of sellers and shouldn't be allowed to changed the price once they receive it. They should not have said they wanted a damaged phone if that is not what they really were willing to pay for. My phone met the criteria of Usell and the buyer should comply with their agreement to buy and not be allowed to change the price unless (for example) phone was not as stated. In other words if I sell a phone I say is excellent and it comes with a slight crack, he should then be able to offer me the "damaged" price. However if they say they want damaged and I give them damaged they shouldn't be able to change the bid after I as the seller spent weeks getting the phone to them. ... READ MORE

“I sold a broken phone and after I had spent the time to ship to the buyer, the buyer changed their mind on what they wanted to pay. They knew the phone was damaged when they decided to purchase it from me. I think that bait and switch for this kind of thing should not be allowed. The buyer agreed to buy the damaged phone, they got it and was not working and decided to sent a low ball (1/3rd damaged price) which I feel they did knowing that the seller was unlikely to want to wait any longer. After having my phone gone for severals and faced with starting the process over, I accepted the low ball offer just to be done with the process. My main point is this kind of buyer is taking advantage of sellers and shouldn't be allowed to changed the price once they receive it. They should not have said they wanted a damaged phone if that is not what they really were willing to pay for. My phone met the criteria of Usell and the buyer should comply with their agreement to buy and not be allowed to change the price unless (for example) phone was not as stated. In other words if I sell a phone I say is excellent and it comes with a slight crack, he should then be able to offer me the "damaged" price. However if they say they want damaged and I give them damaged they shouldn't be able to change the bid after I as the seller spent weeks getting the phone to them. Sten Olsson ” READ LESS

I Sold
Apple iPhone 5 16GB (Verizon) / Good
by Karl A
06/22/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Had excellent and speedy service. Was well pleased. Would recommend usell to anyone interested in selling their old phones. ”

I Sold
Apple iPhone 5s 32GB (AT&T) / Damaged
by Luis D
06/22/2015

“Quick and painless and fair price. Have used this several times and every time has been great ”

I Sold
Samsung Galaxy S5 (Other Carrier) / Good
by Candida B
06/22/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“They are true to their word. This is the 2nd time I have used them and I will be back every time I trade in a smart phone. I love shell.com”

I Sold
Samsung Infuse 4g SGH-i997 / Damaged
by Teneasha W
06/22/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“very poor service ”

I Sold
Motorola Droid MAXX XT1080M / Damaged
by shawn P
06/22/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Will not ever use u sell again ”

I Sold
Apple iPod Touch 4th Generation 16GB / Good
by Luciana B
06/22/2015

“not happy that i couldnt get more money for my ipod. and for to check the status of the sale i was obliglet to open account”

I Sold
Apple iPhone 4S 8GB (Sprint) / Flawless
by Eric C
06/22/2015

“Completed transaction prefectly”

I Sold
Apple iPhone 5s 16GB (AT&T) / Damaged
by Adrienne S
06/22/2015

“Best price for a damaged iPhone. Had a small issue of not being kept up to date via email but check was sent very fast.”

I Sold
Samsung Galaxy S5 (Other Carrier) / Damaged
by Mariah D
06/22/2015

“It went nicely i got my payment on time thanks for taking my old phone ”

I Sold
Samsung Galaxy S4 SCH-I545 (Verizon) / Damaged
by Diana R
06/22/2015

“I have used Usell twice before and have found them to fair, convenient and would recommend this site to my friends and family. ”

I Sold
Samsung Galaxy Note 4 (Sprint) / Flawless
by Ismael C
06/22/2015

“Very good they pay what they say and don't give you excuses, very reliable service. ”

I Sold
LG Optimus L9 / Good
by carra c
06/22/2015

“Fast processing. A++ will do business again”

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THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.