Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
All 12865 customer reviews
I Sold
Apple iPhone 6s 16GB (AT&T) / Damaged
by Dennis D
08/07/2016

“We love using this easy and too end trade in service. Recommend it to everyone. ”

I Sold
Samsung Galaxy S6 (Sprint) / Flawless
by Freddie S
08/07/2016

“Smooth and fast transaction”

I Sold
Apple iPhone 6s 16GB (Sprint) / Flawless
by Freddie S
08/07/2016

“Smooth and fast transaction”

I Sold
Apple iPad 3rd Generation 16GB Wifi / Good
by Elizabeth Z
08/07/2016

“Entire process took some time, but it was very easy!!!”

I Sold
Apple iPad 2 16gb WiFi + 3G (AT&T) / Good
by Matthew F
08/07/2016

“I had a good experience.”

I Sold
Apple iPad 4th Generation 64GB WiFi + 4G (AT&T) / Good
by sean m
08/07/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Good service. Simple process.”

I Sold
Apple iPhone 6 64GB (Verizon) / Damaged
by Daniel S
08/07/2016

“Fast payment ! Very good communication ”

I Sold
Apple iPhone 6 16GB (AT&T) / Damaged
by Iris C
08/07/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“You promised over $80 and asked me to turn "find my iPhone" off when I sent an email back saying I did. Not only did I do that, but I said it was damaged to the point whe... READ MORE

“You promised over $80 and asked me to turn "find my iPhone" off when I sent an email back saying I did. Not only did I do that, but I said it was damaged to the point where I already couldn't turn it off from the phone itself. Also, why take away $60 just for turning off when we all know it does not actually take that long to do so? I would not recommend this to anyone else unless you're actually fair about this situation. ” READ LESS

I Sold
Apple iPhone 6s 16GB (Other Carrier) / Damaged
by Brett V
08/07/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“I placed the order as a Verizon phone it was a Verizon phone I left the SIM card in there too prove it cause it was a broken one but still lowered my price. Pretty disapp... READ MORE

“I placed the order as a Verizon phone it was a Verizon phone I left the SIM card in there too prove it cause it was a broken one but still lowered my price. Pretty disappointed. ” READ LESS

I Sold
Apple iPhone 6 16GB (AT&T) / Damaged
by Mark F
08/07/2016

“Easy & Stress free experience”

I Sold
Apple iPhone 6 16GB (AT&T) / Damaged
by Melissa C
08/07/2016

“Very happy with my experience. Fast, honest, and easy to work with company. ”

I Sold
Apple iPhone 5c 16GB (Sprint) / Flawless
by liliana h
08/07/2016

“DEFINITELY NOT A PLACE I WOULD DO BUSINESS WITH AGAIN. QUOTED SOMETHING AND THEN TRIED TO GIVE ME HALF. WHAT A WASTE OF TIME. THEY ABSOLUTELY SUCK!!!! SUCH A BAD EXPERIEN... READ MORE

“DEFINITELY NOT A PLACE I WOULD DO BUSINESS WITH AGAIN. QUOTED SOMETHING AND THEN TRIED TO GIVE ME HALF. WHAT A WASTE OF TIME. THEY ABSOLUTELY SUCK!!!! SUCH A BAD EXPERIENCE!!!!” READ LESS

I Sold
Apple iPhone 5s 64GB (AT&T) / Good
by Mary B
08/07/2016

“I sent in a phone in great condition. The first problem I had was the VERY flimsy package material which seemed very inadequate. Then, when you got my phone you changed t... READ MORE

“I sent in a phone in great condition. The first problem I had was the VERY flimsy package material which seemed very inadequate. Then, when you got my phone you changed the offer saying the phone was damaged. You did offer a lower rate but I didn't feel that that was true about the phone. It had no issues when it left my house. I asked to have it returned in stead of taking your new offer. I found nothing wrong with the phone when I got it back and so used Gazelle to resell it. They offered and gave me $100. ” READ LESS

I Sold
Apple iPhone 5s 32GB (AT&T) / Good
by Kenny G
08/07/2016

“Great. Thank u”

I Sold
Apple iPad 2 32gb WiFi / Good
by Shannon F
08/07/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Very frustrating experience. ”

I Sold
Apple iPhone 6 16GB (Verizon) / Good
by Thomas G
08/07/2016

“I have since found the sim tray, are you interested?”

I Sold
Apple iPhone 5s 16GB (AT&T) / Flawless
by Stacy l
08/07/2016

“Was very easy and fast.”

I Sold
Samsung Galaxy S III SGH-T999 (T-Mobile) / Good
by Brandon H
08/07/2016

“Phone was in perfect working condition before it was mailed to uSell. It arrived there and would not make a call. Once I cant the phone back, I went to a T-Mobile store t... READ MORE

“Phone was in perfect working condition before it was mailed to uSell. It arrived there and would not make a call. Once I cant the phone back, I went to a T-Mobile store to have them test it and make a phone call and it worked just fine. Your system for testing phones seems to be broken.” READ LESS

I Sold
Apple iPhone 6s 16GB (Verizon) / Damaged
by Heidi C
08/06/2016

“I received the bag and padded envelope right away to mail the broken phone in. I made sure to read all the instructions on website, of what to do prior to the envelope, s... READ MORE

“I received the bag and padded envelope right away to mail the broken phone in. I made sure to read all the instructions on website, of what to do prior to the envelope, so I was prepared to send in right away. Within 14 days, I had a check for the exact dollar amount that I had been quoted. Also, I received emails all along the way. When they mailed bag to me. When they received the phone. When it was at a processor and when my check was mailed. Super easy process. Thank you for making it not so painful that my son dropped his brand new phone in the lake. Receiving a check back helped pay for a new phone. ” READ LESS

I Sold
Samsung Galaxy S7 (Sprint) / Flawless
by Rebecca r
08/06/2016

“Very fast turnover professional service”

Support Email
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THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.