Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
All 12865 customer reviews
I Sold
Apple iPhone 5 16GB (Verizon) / Good
by Lauren S
10/15/2015

“Easy process from start to finish. Very fair accessment of the condition of the phone and very fair offer. would definitely use them again and will recommend to others!”

I Sold
Apple iPhone 5s 16GB (AT&T) / Damaged
by Miranda C
10/15/2015

“Very happy with selling my phone. I also received the offer I was quoted prior to sending off my phone!!”

I Sold
Apple iPhone 5c 16GB (T-Mobile) / Damaged
by Juan I
10/15/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Did not get anything close to the money that was quoted. I was quoted 41 dollars and got 13.80. Even after device was unlocked. I cannot recommend Usell to anyone. Dishon... READ MORE

“Did not get anything close to the money that was quoted. I was quoted 41 dollars and got 13.80. Even after device was unlocked. I cannot recommend Usell to anyone. Dishonest company.” READ LESS

I Sold
Apple iPhone 5 16GB (Unlocked) / Damaged
by rajat C
10/15/2015

“Good. However, it would have been better if the price offered was higher.”

I Sold
Apple iPhone 4S 8GB (AT&T) / Damaged
by Ronald F
10/15/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I sent in my phone a my wife sent in hers, both seemed in good condition and the price seemed slightly above average. Surprisingly, we were told that both phones had pro... READ MORE

“I sent in my phone a my wife sent in hers, both seemed in good condition and the price seemed slightly above average. Surprisingly, we were told that both phones had problems and we were told we would get about half the quoted value. i could maybe overlook finding something wrong with one phone but two for two sounds like a scam to me.” READ LESS

I Sold
Apple iPhone 5c 16GB (Verizon) / Damaged
by Colton A
10/15/2015

“Quick and easy”

I Sold
Apple iPhone 4 16GB (AT&T) / Good
by Julie D
10/14/2015

“No problems. Sent my phone. Got my money No problem”

I Sold
HTC One (AT&T) / Good
by Amber P
10/14/2015

“good experience . a little disappointed that my quoted priced was cute in half due to a software glitch in the phone. but otherwise it was easy and convenient.”

I Sold
Apple iPhone 5 16GB (Verizon) / Damaged
by Mahogany G
10/14/2015

“The entire process from beginning to end was long. I had to keep emailing support. ”

I Sold
Motorola DROID Turbo (Verizon) / Damaged
by KOA J
10/14/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Ripoff. Phone was less than 1 yr old. Was put into a protective case, with flexible glass screen cover before it ever left the Verizon store. Never ever not once remov... READ MORE

“Ripoff. Phone was less than 1 yr old. Was put into a protective case, with flexible glass screen cover before it ever left the Verizon store. Never ever not once removed from case. Even mailed it to U-Sell in the case. My screen blanker was set for 1 minute or less. Original offer was over $200. Upon receipt of phone, USell changed offer to $25 claiming it was damaged and the screened was burned in. I am waiting to see if they actually return it as promised.” READ LESS

I Sold
Apple iPhone 4S 16GB (AT&T) / Good
by Sandra J
10/14/2015

“easy. fast. simple.”

I Sold
Apple iPhone 4S 16GB (AT&T) / Flawless
by Eshe S
10/14/2015

“I got way more money than any other company was willing to give me, and I received my money with no issues in a very timely manner. ”

I Sold
Apple iPhone 4 8GB (Verizon) / Good
by erwin s
10/14/2015

“Everything was smooth and seamless. Great communication.”

I Sold
Samsung Galaxy Note 4 (Sprint) / Good
by Alix H
10/14/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“My order could have been taken care of a little more quickly but I'm pretty sure everyone feels that way aha. ”

I Sold
Apple iPhone 4S 16GB (Verizon) / Good
by Kevin D
10/14/2015

“Easy and quick. ”

I Sold
HTC One (Verizon) / Good
by Michael S
10/14/2015

“I was quoted 65 dollars. The phone was in perfect condition yet no reason was given for the drop in offer. When I called I was told there was a hardware problem with the ... READ MORE

“I was quoted 65 dollars. The phone was in perfect condition yet no reason was given for the drop in offer. When I called I was told there was a hardware problem with the phone. This is NOT true. The camera was functioning perfectly the day before it was sent in. If damaged it was done during shipping and should not be my issue. If I don't get the extra 25 I was quoted I will NEVER use your service again and will post my experience on every web site. I accepted the offer as I did not want a phone damaged during transport being sent back with more possible damage. I guess I will go back to Gazelle if not resolved” READ LESS

I Sold
Apple iPhone 4S 16GB (AT&T) / Good
by Gary S
10/14/2015

“Got what was requested. fast and efficient”

I Sold
Apple iPhone 4 8GB (AT&T) / Flawless
by Gary S
10/14/2015

“You said the the screen had a blue tint. And I disagree. the screen was the same age as the other phone that you gave full price for”

I Sold
Apple iPhone 5s 16GB (Verizon) / Damaged
by Stacy M
10/14/2015

“Service was great. Got the money fast.”

I Sold
Apple iPhone 6 16GB (Sprint) / Damaged
by Kaydo D
10/14/2015
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I never received my check”

Support Email
[email protected]
THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.