Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
All 12865 customer reviews
I Sold
Samsung Galaxy S5 (AT&T) / Damaged
by Buddy M
02/11/2016

“Great experience, just a little bit of a slower process. ”

I Sold
Samsung Galaxy S4 SCH-I545 (Verizon) / Flawless
by Anette T
02/11/2016

“This was the first time I used uSell and I was surprised by how easy it was. I received by pre-paid envelope in a just few days. I liked the follow up emails updating me... READ MORE

“This was the first time I used uSell and I was surprised by how easy it was. I received by pre-paid envelope in a just few days. I liked the follow up emails updating me with the status of the package and the payment. It would highly recommend uSell.” READ LESS

I Sold
Apple iPhone 5s 16GB (AT&T) / Good
by Tobi H
02/10/2016

“The process was very fast and easy; great communication from uSell. But beware, this is a business and they will come up with some excuse to give you less money. My phon... READ MORE

“The process was very fast and easy; great communication from uSell. But beware, this is a business and they will come up with some excuse to give you less money. My phone was in excellent condition, always in a case and screen protector, and they email you with a counter offer because "something" was wrong with your phone. Take as many pictures and document the condition of your phone before you send it in.” READ LESS

I Sold
Apple iPhone 5 16GB (Verizon) / Damaged
by Lori S
02/10/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Was quoted one thing then told there was damage to my phone. Upon return of the.phone I still didn't find the damage ”

I Sold
Samsung Galaxy S4 SGH-I337 (AT&T) / Damaged
by Micah B
02/10/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Not sure what happened with the phone. Still happy with the exchange.”

I Sold
Apple iPhone 4 8GB (Verizon) / Good
by Carmela W
02/10/2016

“Not a good customer experience.”

I Sold
LG G Flex (T-Mobile) / Good
by Cheryl S
02/09/2016
I Sold
Apple iPhone 5 16GB (Verizon) / Flawless
by Christy C
02/09/2016

“Very easy process! uSell will pay you more for your phone than other top websites. I would definitely use uSell again!”

I Sold
Samsung Galaxy S5 (Sprint) / Good
by Joseph C
02/09/2016

“It took forever , I mean like longer than a month and I still got paid the same amount, when something like that happens it should be the company duty to send more than t... READ MORE

“It took forever , I mean like longer than a month and I still got paid the same amount, when something like that happens it should be the company duty to send more than the original payment, just to let the customer know that they are important and u know to make sure the customer continues business but I know that Usell is a great business and I would recommend it over gazelle or any other site so .... Thanks” READ LESS

I Sold
Apple iPhone 5 16GB (Verizon) / Damaged
by Andrew S
02/09/2016

“Very easy and simple!”

I Sold
Apple iPhone 6s 128GB (AT&T) / Good
by Suzanne A
02/09/2016

“Everything went smooth, got the exact price they quoted. Good response time. ”

I Sold
Apple iPhone 6 16GB (Unlocked) / Flawless
by Nicole P
02/09/2016

“Fast and easy transaction”

I Sold
Apple iPhone 4S 16GB (AT&T) / Flawless
by Larry R
02/09/2016

“We agreed upon just under $20 but they realized the phone was nicer and gave me over $30.”

I Sold
Apple iPhone 6 16GB (AT&T) / Good
by Evan H
02/09/2016

“Smooth transaction and the highest offer I could find anywhere.”

I Sold
Samsung Galaxy S4 SPH-L720 (Sprint) / Good
by John P
02/09/2016

“will use again.”

I Sold
Apple iPhone 6 16GB (AT&T) / Damaged
by Michael M
02/09/2016

“Awesome very fast ”

I Sold
Apple iPhone 4 8GB (AT&T) / Good
by Andrew G
02/08/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Good experience. happy.”

I Sold
Apple iPhone 5s 16GB (AT&T) / Damaged
by Nick M
02/08/2016

“Great way to get rid of old phone for a alright price.”

I Sold
Apple iPhone 6 16GB (Sprint) / Damaged
by charles b
02/08/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I was very unhappy with what you offered me because what you quoted me as was no where close to what you sent me ”

I Sold
Samsung Galaxy S4 SCH-I545 (Verizon) / Flawless
by Danette H
02/08/2016

“They made offer online $68.00 , they received the phone and said would give $45.00, I said no they sent phone back to me , it was in perfect condition. I sold phone for ... READ MORE

“They made offer online $68.00 , they received the phone and said would give $45.00, I said no they sent phone back to me , it was in perfect condition. I sold phone for $120.00 and everything is great. Thank you USELL, if not for your downgrading my offer I would not have made the extra $75.00” READ LESS

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Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.