Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
All 12865 customer reviews
I Sold
Apple iPhone 6 16GB (AT&T) / Damaged
by james m
02/16/2016

“Never using site again taking 3 weeks still yet to revive my check ! Gazelle.com work in actually 2 days like in which is advertised”

I Sold
Apple iPhone 5s 16GB (Verizon) / Damaged
by Boris C
02/16/2016

“very smooth, straightforward process. only surprise was that they gave me more than the quote! would absolutely use again.”

I Sold
Apple iPhone 5s 16GB (Verizon) / Good
by Jenn N
02/16/2016

“Process was very easy and I got my check rather quickly. ”

I Sold
Apple iPhone 5c 16GB (Sprint) / Damaged
by ernest f
02/16/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“i did not like the fact that they offered me one price, but when they received the phone, they offered me something else”

I Sold
Samsung Galaxy Note III (T-Mobile) / Good
by Robbie G
02/15/2016

“Super easy and fast!”

I Sold
Apple iPhone 5s 16GB (Verizon) / Good
by Andrew S
02/15/2016

“Fast and easy, just as advertised. ”

I Sold
Apple iPhone 4S 16GB (Verizon) / Good
by Joanna K
02/15/2016

“easy transaction. best price i saw online for my phone”

I Sold
Apple iPhone 5 16GB (AT&T) / Damaged
by Tom J
02/15/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“The entire experience was horrible to say the least. The phone I sent to Usell met all 3 of the listed criteria on the Usell website for "good condition". Upon the phone ... READ MORE

“The entire experience was horrible to say the least. The phone I sent to Usell met all 3 of the listed criteria on the Usell website for "good condition". Upon the phone being received by Usell I was sent an email dropping my original offer from $70.68 all the way down to $5.94. The offer for "damaged condition" on the website was $30.55 for a phone that 1) doesn't power on, 2) isn't fully functional, and 3) has cracks in the body and/or screen. As previously stated, my phone met all 3 criteria for what was listed as "good condition" on your website. I felt betrayed and as if I was being manipulated once the phone was mailed off to Usell. Any reputable company honors what they advertise! I explained the situation via email with a member of your help center and customer service center and was told "I recommend you request the phone be returned". It's really not about the $70 now. It's more so that what your website advertises is not what was upheld and nobody made any attempt at resolving the issue. I was essentially told "take a hike " through silent email correspondence. This was the worst experience I can recall ever have encountering bar none. ” READ LESS

I Sold
Apple iPod Touch 4th Generation 16GB / Good
by Robert M
02/15/2016

“Great deal, thank you!”

I Sold
Apple iPhone 5s 16GB (Verizon) / Damaged
by Sarah D
02/15/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Sent in my iPhone BRAND new condition and was given a quota of a lower price than initially given to me. VERY slow service!!!”

I Sold
Apple iPhone 6 64GB (AT&T) / Damaged
by Jeff L
02/15/2016

“Excellent price. Great service. Fast payment. ”

I Sold
Apple iPhone 4S 16GB (AT&T) / Good
by Callen M
02/15/2016

“uSell was a fantastic experience. It was simple and easy with step-by-step instructions on what you should do to get your payment fast. All I had to do was mail them my p... READ MORE

“uSell was a fantastic experience. It was simple and easy with step-by-step instructions on what you should do to get your payment fast. All I had to do was mail them my phone then less than a week later my check came! I would recommend uSell to anyone looking to get rid of their old phone, computer, tablet, whatever. They'll give you an honest price for your electronic(s) depending on the condition. Will definetly use them again in the future if I ever have anything else to get rid of!” READ LESS

I Sold
Apple iPhone 4S 16GB (Verizon) / Good
by Mike Q
02/15/2016

“Great experience. Highly recommend. ”

I Sold
Apple iPhone 6 16GB (Verizon) / Good
by Sasha C
02/15/2016

“I will always come to usell first! ”

I Sold
LG G3 VS985 (Verizon) / Flawless
by Edna I F
02/15/2016

“Turned old phone into easy cash. Easy instructions and easy process. Was given up to date for info and received my check within 2 weeks. Great service.”

I Sold
LG G3 VS985 (Verizon) / Flawless
by Edna F
02/15/2016

“No hassle at all. Easy instructions to follow. I received my check as they promised. Was kept up to date at all times. ”

I Sold
Samsung Galaxy S III SGH-T999 (T-Mobile) / Damaged
by David S
02/15/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Was disappointed with how minimal the offer for my phone was.”

I Sold
Apple iPhone 6 64GB (AT&T) / Damaged
by Anthony E
02/15/2016

“Smooth transaction , I expected it to be more complicated but it wasn't. Thanks ”

I Sold
Samsung Galaxy Mega i527 (AT&T) / Good
by Dallas H
02/15/2016

“Excellent price and excellent service.”

I Sold
Apple iPhone 5c 8GB (Verizon) / Damaged
by Haley G
02/15/2016

“Gave the more than I could've gotten anywhere else!”

Support Email
[email protected]
THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.