Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
All 12865 customer reviews
I Sold
Apple iPhone 4S 16GB (AT&T) / Good
by Caelum S
02/26/2016

“Good experience, wish I got more $$! ”

I Sold
Samsung Galaxy S5 (Verizon) / Damaged
by Aaron N
02/26/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Never received shipping kit after weeks of waiting. Shipped in item with prepaid label instead. Was told item was heavily damaged and was worth a low amount of $10-20. ... READ MORE

“Never received shipping kit after weeks of waiting. Shipped in item with prepaid label instead. Was told item was heavily damaged and was worth a low amount of $10-20. Item in fact was in excellent condition. Told you guys to ship it back, sure enough it arrives in still excellent condition. No screen issues present. Sent to a competitor and they evaluated/tested as good/excellent condition and gave full value. Very poor experience with uSell, never again” READ LESS

I Sold
Apple iPhone 5s 32GB (AT&T) / Good
by Carolyn M
02/26/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Instructions, mailing directions, easy packaging and check was received very fast. I would recommend this service and I would use this service again. ”

I Sold
Apple iPhone 5s 16GB (AT&T) / Damaged
by Quintina A
02/26/2016

“Great process with processing price and delivery”

I Sold
Apple iPhone 5 16GB (Unlocked) / Good
by Paul C
02/26/2016

“First time trying this and it was seamless ”

I Sold
Apple iPhone 4S 8GB (Verizon) / Good
by Angela C
02/26/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“I had my boyfriend do this for me and he looked at the phone and it said it was a 16 GB and after I sent my phone they tried telling me it was a 8gb and couldn't verify o... READ MORE

“I had my boyfriend do this for me and he looked at the phone and it said it was a 16 GB and after I sent my phone they tried telling me it was a 8gb and couldn't verify or show proof to me so I have no idea if they are trying to rip me off or not. Also I called my phone company to make sure the esn number was good and they said it was all good but then I got an email saying that it still had a bad esn number on it so they were dropping the price to $15.03 and I couldnt not accept that offer and I never heard back from someone when I emailed them asking to just send the phone back so I had to just accept the offer if I wanted any more for it at all. If I am selling any phones in the future I will be doing it myself because you basically have to keep checking your email to confirm anything, they never call you which would be a whole lot easier for people who don't check their emails every day. I am not impressed with this company. I feel I was ripped off for my phone. ” READ LESS

I Sold
Apple iPhone 6 Plus 64GB (AT&T) / Flawless
by Matilde R
02/26/2016

“A little long on the wait time! ”

I Sold
Apple iPhone 5c 16GB (Verizon) / Damaged
by Belinda R
02/26/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“They reached out to me about my issue. Offered me another offer or asked if I wanted it to be returned. They were great. Bet communicative”

I Sold
Apple iPhone 5c 16GB (Verizon) / Good
by Kurt C
02/26/2016

“Excellent customer service, received everything promptly and payment as expected.”

I Sold
Apple iPhone 6 Plus 16GB (Verizon) / Good
by Jim K
02/26/2016

“Easy! Easy! Very easy!”

I Sold
Apple iPhone 4S 16GB (Verizon) / Good
by Rodney W
02/26/2016

“Very easy to deal with. No headaches, etc. in returning the phone. ”

I Sold
Apple iPhone 6 16GB (Verizon) / Flawless
by James C
02/26/2016

“Easy to work with and prompt payment. ”

I Sold
Samsung Galaxy S5 (T-Mobile) / Good
by Chris K
02/26/2016

“It was great”

I Sold
Apple iPhone 5c 8GB (T-Mobile) / Flawless
by Elena E
02/26/2016

“wont use this place ever again...they quote you one price then after they have the phone they tell you something was wrong with it to give you less money than quoted”

I Sold
Apple iPhone 5c 16GB (Sprint) / Flawless
by Jeanette W
02/26/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“you did not return this phone. you returned the other order. nice job! ”

I Sold
Apple iPhone 5c 16GB (Sprint) / Good
by Jeanette W
02/26/2016

“I have not received this payment! ”

I Sold
Apple iPhone 4 8GB (AT&T) / Good
by Coty H
02/25/2016

“No complaints here.”

I Sold
Apple iPhone 4S 8GB (AT&T) / Good
by Coty H
02/25/2016

“Easy and painless. ”

I Sold
Apple iPhone 6 64GB (Verizon) / Damaged
by karen b
02/25/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Sent a 9 month old 64g iPhone 6. Offered 270 once received they down graded the offer. To 107. Felt like a scam so I got the phone back. ”

I Sold
Apple iPhone 4S 16GB (Unlocked) / Good
by Riley F
02/25/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“I don't understand. I said I had a T-Mobile phone. I had forgot that I unlocked the phone. I feel a unlocked phone is worth more than a T-Mobile phone anyways. I found an... READ MORE

“I don't understand. I said I had a T-Mobile phone. I had forgot that I unlocked the phone. I feel a unlocked phone is worth more than a T-Mobile phone anyways. I found another company that gave me $39 so your loss” READ LESS

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