“Everything went good. Would use again.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“They never let me know that I had to unlock the phone I got no email telling me to and they dropped the initial price down significantly. ”
“Service was poor”
“Great fast service ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Takes too long and do not offer much unlike other websites and the mall. It would be better if you guys send me broken phones.”
“No problems,very happy”
“Very easy process”
“Gave us a fair price and re-issued a check that we were not able to cash because our dog ate it. Great customer service. ”
“Quick and easy, no issues”
“Quick and easy, no issues”
“Quick and easy, no issues”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I expected a higher offer after I had received my quoted offer. Kinda disappointed ”
“Overall easy and pleasant transaction. Communication was good and I received a check promptly after they received the phone. The only reason that it wasn't 5 starts was... READ MORE
“Overall easy and pleasant transaction. Communication was good and I received a check promptly after they received the phone. The only reason that it wasn't 5 starts was that I received a notice that I must clear the phone with the previous provider to allow them to sell it...so after spending significant time on the phone with the previous carrier only the learn the phone is/was clear and there was no flag on the phone. Informed the buyer then check was mailed shortly after. Not too painful but unnecessary step I had to take.” READ LESS
“Fantastic. So much better than Gazelle.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I didn't like the offer they gave me it was. Very poor and it was crazy ”
“Easy process! Got online, they sent me an envelope and I mailed in my phone. Received a check several days later.”
“was a great experience. I got the money that was promised to me in timely matter”
“Excellent service. Quick and easy!”
“Usell made the process so simple and seamless. In days I got the offer amount of money right into my PayPal. Fantastic!”
“This was the first time using the site. Everything went very smoothly. Very good communication at every step. The only unexpected thing was a counter offer for less than ... READ MORE
“This was the first time using the site. Everything went very smoothly. Very good communication at every step. The only unexpected thing was a counter offer for less than quoted due to an issue that I could not verify. Hopefully this isn't a pattern should I use this site again.” READ LESS